Job Overview
Location
Colombia
Job Type
Full-time
Category
Product Management
Date Posted
May 21, 2026
Full Job Description
đź“‹ Description
- • Serve as the senior technical point of contact for strategic accounts in Latin America, owning escalations and driving resolution on complex integration challenges while leading a team of Technical Account Managers.
- • Lead high-level discussions with customer leadership on technical strategy, product trade-offs, incident management, and risk mitigation, and partner with developers and senior engineers to provide strategic technical guidance and support solution design.
- • Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring, and collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap.
- • Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth, monitor integration progress and ramp-up milestones across the team, and champion the LATAM customer base internally by bringing regional intelligence into Yuno's strategic conversations.
🎯 Requirements
- • 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments
- • Proven track record of leading or mentoring technical teams
- • Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger
- • Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
- • Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent
- • Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar
- • Strong analytical, problem-solving, and project management skills
- • Excellent organizational skills with the ability to manage multiple accounts, team priorities, and concurrent projects
- • Clear and compelling communication with both technical and non-technical stakeholders at all seniority levels
- • Fluency in English and Portuguese is a plus; Spanish is a plus
- • Experience with ticketing systems is a plus
🏖️ Benefits
- • Competitive Compensation
- • Remote Work – You can work from everywhere!
- • Home Office Bonus – A one-time allowance to help you create your ideal home office.
- • Work Equipment
- • Stock Options
- • Health Plan wherever you are.
- • Flexible Days Off
Skills & Technologies
About Yuno Technologies Inc.
Yuno Technologies Inc. offers a global payment orchestration platform that unifies multiple payment providers, fraud-prevention tools, and alternative payment methods through a single API and dashboard. The company enables merchants to route transactions dynamically, add new payment options quickly, and consolidate reporting and reconciliation across regions. Headquartered in Miami with operations in Latin America, Europe, and Asia, the platform serves e-commerce, marketplaces, and on-demand businesses seeking to optimize authorization rates, reduce costs, and streamline payment operations worldwide.
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