Job Overview
Location
US - Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Manages, researches, and resolves complex and highly complex customer communications, concerns, conflicts, or issues related to homeowner property claims and subrogation
- • Identifies new subrogation opportunities and refers eligible claims to the subrogation unit, particularly in markets with prevalent complex subrogation litigation
- • Works directly with Subrogation Adjusters and Litigation Attorneys to recover funds on complex property losses, including product liability cases
- • Documents claim files with detailed notes, evaluations, and decision-making rationale to ensure audit readiness and compliance
- • Summarizes key claim documents and accurately enters relevant information into the company’s claim system
- • Monitors subrogation inputs and collections to ensure accurate reimbursement tracking from other insurers
- • Provides mentoring, coaching, and work guidance to less senior team members to enhance team performance and consistency
- • Assesses unit-wide training and development needs related to subrogation processes, policies, and emerging issues
- • Advises management on coaching opportunities and areas for team improvement based on performance trends and case complexity
- • Delivers compassionate, fast, fair, and easy customer service to ensure customer retention and satisfaction
- • Works independently with limited supervision, prioritizing own workload and meeting band-level production, quality, and customer service goals
- • Maintains regular, predictable attendance as an essential function of the role
- • Ensures compliance with all internal procedures and external regulatory requirements governing subrogation and claims handling
🎯 Requirements
- • 6+ years of Homeowner’s Property claim handling, settling, adjusting, or evaluating experience required
- • Homeowners Property claim subrogation experience preferred
- • Proven ability to manage complex claims and resolve high-level customer issues
- • Strong documentation and data entry skills with attention to detail
- • Experience collaborating with Subrogation Adjusters and Litigation Attorneys
- • Ability to work independently and manage workload with minimal supervision
🏖️ Benefits
- • Annual compensation range of $56,000.00 - $92,000.00 based on experience and qualifications
- • Comprehensive technology setup provided, including laptop, monitors, headset, keyboard, and mouse
- • Monthly connectivity reimbursement to offset home internet costs
- • Remote work environment with flexible scheduling within required attendance expectations
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About The Allstate Corporation
The Allstate Corporation is a publicly traded insurance holding company headquartered in Northfield Township, Illinois. Through subsidiaries, it offers personal property, casualty, life, and health insurance, roadside assistance, and financial services across the United States and Canada. Founded in 1931 as part of Sears, Roebuck and Co., it became independent in 1993 and now serves approximately 16 million households. Allstate distributes products via exclusive agents, independent agencies, direct-to-consumer channels, and online platforms, underwriting risks through brands such as Allstate, Encompass, and Esurance, while also investing in technology-driven ventures like Arity and Allstate Identity Protection.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Agency Analytics Inc.
2 months ago
12 hours ago
12 hours ago