
Job Overview
Location
Essen, UK
Job Type
Full-time
Category
Operations Manager
Date Posted
March 9, 2026
Full Job Description
📋 Description
- • Are you a HubSpot virtuoso, a master of automation, and passionate about streamlining business operations? 1st Formations Limited, a rapidly growing UK leader in company formation and compliance services, is embarking on a significant digital transformation and seeks an experienced HubSpot Administrator and Automation Specialist to be at the forefront of this exciting journey. This is a pivotal, hands-on role where you will take complete ownership of our HubSpot platform, driving its implementation and building sophisticated automation that enhances efficiency across our marketing, sales, and operations teams.
- • At 1st Formations, we are dedicated to empowering entrepreneurs by providing a seamless, reliable, and intelligently handled suite of services. Our modern, fully integrated technology platform is designed to support founders at every stage, offering company formation, statutory compliance, accounting, and payroll all within a cohesive experience. We are not just another service provider; we are building a scalable platform for ambitious founders who value speed, compliance, and confident growth. With £18m in annual revenue, over 1 million companies formed, and a commitment to being a Certified B Corp and Carbon Neutral Business, we are poised for substantial growth, forecasting a 5x–10x expansion over the next three years.
- • As our HubSpot Administrator and Automation Specialist, you will be instrumental in this transformation. Your primary mission will be to own the HubSpot platform from end-to-end. This includes not only the day-to-day administration and configuration but also the critical task of completing its implementation across our CRM, sales pipelines, marketing automation, and essential integrations. You will be the architect of our automated future, designing and building advanced workflows that directly support and optimize our sales, marketing, and operational processes. This requires a deep understanding of how to translate complex business needs into efficient, automated solutions that empower our teams.
- • Data integrity is paramount to our success. You will be responsible for structuring and meticulously maintaining clean CRM data, ensuring the accuracy and effectiveness of properties, lifecycle stages, and segmentation. This foundational work will enable us to gain deeper insights and make more informed decisions. Furthermore, you will be tasked with creating and refining scalable processes that significantly enhance the efficiency of our operations team. By collaborating closely with both commercial and operations teams, you will translate their unique requirements into robust, automated workflows that drive productivity and reduce manual effort.
- • To ensure our leadership has the insights needed to navigate our growth, you will configure sophisticated dashboards and reporting mechanisms. These tools will provide critical visibility into key performance indicators, supporting data-driven decision-making across the entire business. Beyond configuration, you will manage all aspects of user permissions, data governance, and overall system health, ensuring the platform remains secure, compliant, and performs optimally. A key part of your role will be to proactively identify opportunities for process improvement, leveraging automation and CRM enhancements to unlock new levels of efficiency and effectiveness.
- • You will serve as the go-to internal HubSpot expert, providing essential guidance, training, and support to all teams utilizing the platform. Your expertise will be crucial in fostering a culture of effective CRM utilization and automation adoption. This role is perfect for an individual who thrives on building systems, enjoys solving complex operational problems, and is passionate about transforming a CRM into a powerful engine that drives business success. If you are ready to make a significant impact in a fast-paced, growth-oriented environment, we encourage you to apply.
Skills & Technologies
Hybrid
About 1st Formations Limited
1st Formations Limited is a Companies House-authorized UK company formation agent that incorporates and registers private limited companies online. The service packages include digital and printed company documents, registered office and director service addresses, confirmation statement filing, and ongoing compliance support. Targeting entrepreneurs, accountants, and foreign investors, the company provides same-day incorporation and post-formation administrative services while maintaining statutory records and handling mail forwarding. Established in 2014, it operates from London and is regulated by the Registrar of Companies for England and Wales.



