Job Overview
Location
India-Remote Location-Manesar
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
April 10, 2026
Full Job Description
đź“‹ Description
- • Designs and develops new IT voice solutions and capabilities to solve complex business problems and deliver innovative communication capabilities for Agilent Technologies.
- • Responsible for technical planning, design, development, and modification of new and existing IT voice solution specifications and applications, including content structure, user/process flows, and interfaces.
- • Manages large information technology vendors in the technical aspects of designing and developing IT voice solutions, ensuring alignment with business needs and technical standards.
- • Works within Agilent’s IT function to enhance enterprise communication systems, supporting global collaboration and operational efficiency through advanced voice technologies.
🎯 Requirements
- • Bachelor’s or Master’s Degree or equivalent.
- • At least 8+ years of relevant experience in IT voice roles.
- • Expert knowledge, experience, and certifications for Microsoft Teams Voice are required.
- • Expert knowledge of Call Center solutions is required; specific knowledge of the Sinch platform is desired.
- • Proficiency and certification in cloud design and architecture (AWS required, Azure and Google Cloud optional).
- • Ability to communicate and collaborate efficiently with global and diverse teams.
🏖️ Benefits
- • Option to work remotely.
- • Full-time weekly schedule with no end date.
- • Day shift only.
- • Travel required: 10% of the time.
- • Equal opportunity employer with commitment to diversity and inclusion.
- • Pay determined by role, level, location, skills, experience, and education; specific range shared during hiring process.
Skills & Technologies
About Agilent Technologies, Inc.
Agilent Technologies, Inc. is a global life-sciences and diagnostics company that designs and manufactures instruments, software, services, and consumables for laboratories. Its products enable chemical analysis, genomic and proteomic research, pharmaceutical development, and clinical diagnostics. Operating in three segments—Life Sciences & Applied Markets, Diagnostics & Genomics, and Agilent CrossLab—the company serves academic, government, biotechnology, and industrial customers, supporting advances in food safety, environmental monitoring, and precision medicine worldwide.
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