Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Software Engineer
Date Posted
February 28, 2026
Full Job Description
📋 Description
- • As a Senior Engineer at Government Employees Health Association, Inc. (G.E.H.A), you will be at the forefront of ensuring the security and operational efficiency of our critical technology infrastructure and operations projects.
- • This pivotal role involves the meticulous maintenance and enhancement of applications, systems, networks, and telecommunications infrastructure, guaranteeing optimal operational integrity and adherence to best practice guidelines for availability.
- • You will be instrumental in guiding all teams through the strategic planning, project planning, and ongoing development of innovative technological solutions, fostering a culture of proactive technological advancement.
- • A key aspect of your responsibility will be providing crucial third-tier support for the Service Desk and second-tier support for System Administrators, acting as a high-level problem solver for complex technical challenges.
- • You possess the autonomy to initiate projects and provide expert direction to management on all technical matters, demonstrating a forward-thinking approach to technology management.
- • Your ability to identify potential issues before they escalate and to act proactively, without explicit instruction, is highly valued and essential for maintaining seamless operations.
- • You will manage and coordinate the deployment, development, and expansion of the technology operations environment, ensuring scalability and efficiency.
- • A significant part of your role will be identifying potential problems with the delivery of operational services and proactively developing robust and effective solutions.
- • You will be expected to provide on-call infrastructure support during non-business hours, ensuring continuous operational integrity.
- • Effective communication with departmental personnel is vital to ensure the seamless and successful deployment of new and existing technologies.
- • You will serve as the primary technical resource for both departmental and company-wide IT solutions, offering expert guidance and support.
- • Your participation in meetings will be crucial for explaining complex technical solutions and assessing the feasibility of company operations to meet specific department needs for software and hardware.
- • You will collaborate closely with Engineers and Leadership to identify and implement cost-effective solutions for both new and existing software and hardware requirements.
- • Maintaining an up-to-date knowledge base of associated company management software, architectures, telecommunication products, and services is a core responsibility.
- • You will be responsible for monitoring and reporting on technology operations, particularly for more complex systems, providing insights into performance and stability.
- • Collaboration with team members, software vendors, and other technical staff on project efforts is essential to achieve implementation plans and meet timelines effectively.
- • You will actively monitor system stability and capacity in relation to licensed limits, contributing to the development of long-term strategies and capacity planning for future infrastructure and telecommunications needs.
- • A deep understanding of the quality improvement process is required, including the ability to create new processes and documentation that enhance operational efficiency.
- • You will consistently stay focused on key issues and demonstrate efficient time management, ensuring desired outcomes are achieved with minimal effort and accurate schedule estimations.
- • This role requires a proactive and analytical mindset, with a strong commitment to maintaining and improving the technological backbone of G.E.H.A.
- • You will contribute to a secure, reliable, and efficient IT environment that directly supports G.E.H.A.'s mission to empower federal workers to be healthy and well.
- • Your expertise will be critical in navigating the complexities of a large, non-profit member association, ensuring that technology serves as a strategic enabler for member services and operational excellence.
- • You will be a key player in driving technological innovation and ensuring that G.E.H.A. remains at the cutting edge of health and wellness benefits provision through robust IT infrastructure.
- • The role demands a blend of technical prowess, strategic thinking, and strong interpersonal skills to effectively collaborate across various departments and with external partners.
- • You will be responsible for the integrity and availability of systems that support millions of federal employees and retirees, a responsibility that requires meticulous attention to detail and a commitment to excellence.
- • Your contributions will directly impact the operational efficiency and security posture of G.E.H.A., ensuring the continued trust and reliability of the benefits provided to its members.
- • This position offers a unique opportunity to make a significant impact within a mission-driven organization dedicated to the well-being of federal employees and their families.
🎯 Requirements
- • Bachelor's degree in Computer Science, Information Systems Management, or equivalent qualified technology certifications in network, systems, or related fields.
- • Four to eight years of experience implementing systems and networking environments in a large, managed setting, including experience with virtualization, Citrix, Microsoft technologies, telecommunications, call center environments, voice services and gateways, Storage Area Networking (SAN), and servers with various operating systems.
- • Demonstrated knowledge of current Microsoft operating environments, with a strong emphasis on M365 technologies, Azure Virtual Desktop (AVD) and Cloud PC technologies, Power Platform, and SharePoint Online.
- • Proven ability to communicate effectively, both verbally and in writing, to consult with management, business partners, and vendors.
- • Experience in project management, including a demonstrated ability to work effectively in small, interactive teams of technical and non-technical associates, and to manage multiple projects with varying priorities to successful completion.
🏖️ Benefits
- • Competitive pay/salary ranges with a hiring range of $109,474 - $138,491 USD.
- • Incentive plan participation.
- • Comprehensive health, vision, and dental benefits effective from day one.
- • 401(k) retirement plan with a company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution.
- • Robust employee well-being program.
- • Generous Paid Time Off (PTO).
- • Personal Community Enrichment Time.
- • Company-provided Basic Life and Accidental Death & Dismemberment (AD&D) insurance.
- • Company-provided Short-Term & Long-Term Disability insurance.
- • Tuition Assistance Program.
Skills & Technologies
Fiber
Senior
Remote
$109k-138k
Degree Required
About Government Employees Health Association, Inc.
Government Employees Health Association, Inc. is a not-for-profit provider of medical and dental insurance for federal civilian employees, retirees, and their dependents under the Federal Employees Health Benefits Program. Established in 1937 and headquartered in Lee’s Summit, Missouri, GEHA offers nationwide PPO and high-deductible health plans, ancillary vision, and pharmacy benefits, processing claims and providing wellness tools through an in-house service center. Coverage is available during open season to active federal workers, annuitants, and eligible family members, with premiums negotiated annually by the U.S. Office of Personnel Management.
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