IT Support

Sine Engineering Inc.

Job Overview

Location

Bozeman, MT

Job Type

Full-time

Full Job Description

📋 Description

• Provide end-user support for Windows and macOS environments, including account access, VPN, RDP, printers, and Microsoft 365 services.
• Install, configure, and maintain workstations, laptops, and peripheral devices.
• Participate in employee onboarding and offboarding processes, including provisioning accounts, equipment, and system access.
• Maintain the IT asset inventory, equipment database, and technical documentation.
• Perform basic troubleshooting and diagnostics of hardware and software issues, escalating complex incidents when necessary.
• Support the day-to-day operation and maintenance of IT services across the organization.

🎯 Requirements

• Experience working with Windows 11 and macOS, including installation, configuration, and basic troubleshooting.
• Understanding of Active Directory administration, including user account creation and deactivation, security groups, and access policies.
• Basic knowledge of Microsoft 365 and Microsoft Entra ID (formerly Azure Active Directory).
• Experience with VPN client configuration and support.
• Knowledge of network printer configuration, driver installation, and print queue management.
• Experience installing and supporting end-user hardware, including laptops, monitors, docking stations, and peripherals.
• Basic diagnostic skills for identifying and resolving hardware and software issues.
• Understanding of IT asset management processes, including inventory control, asset tracking, and database maintenance.
• Basic understanding of networking concepts and technologies, including TCP/IP, DNS, DHCP, and VLANs.

🏖️ Benefits

• 15 days of paid vacation annually.
• 5 personal/sick days annually.
• Vacation and sick leave accrue on a pro-rata basis beginning on your start date.
• Eligible to participate in the Company's standard benefits programs, including medical, dental, vision, and 401(k) plans, subject to the terms and conditions of the applicable plans.

Skills & Technologies

Azure

Onsite

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Sine Engineering Inc.

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About Sine Engineering Inc.

Sine Engineering is a specialized firm focused on providing advanced engineering solutions, particularly in the aerospace and defense sectors. They offer expertise in areas such as structural analysis, systems engineering, and advanced manufacturing. Their core business model revolves around delivering high-quality, innovative engineering services to clients requiring complex technical challenges to be solved. Sine Engineering aims to be a trusted partner for companies seeking to develop cutting-edge technologies and products, contributing to advancements in critical industries through their deep technical knowledge and problem-solving capabilities.

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