Lead Content Designer

📋 Description

• • Lead Content Designer role at Humana Inc. focused on creating digital content strategies that improve member experience and support health-first initiatives.
• • Day-to-day responsibilities include developing content strategies, collaborating with UX and cross-functional teams, simplifying complex health information, creating user-centric microcopy and navigation, auditing digital content for compliance and quality, and maintaining content standards and tools.
• • Part of Humana's Consumer Digital team, working alongside business, research, design, technology, marketing, legal, and compliance leaders to deliver timely, accurate, and accessible health information.
• • Opportunity to shape digital health experiences, influence content governance, and advance expertise in UX writing, information architecture, and regulated content design within a major healthcare organization.