Job Overview
Location
United States - Remote
Job Type
Full-time
Category
Design
Date Posted
May 2, 2026
Full Job Description
đź“‹ Description
- • Lead Instructional Designer responsible for developing effective learning programs that drive adoption of Guidewire’s cloud solutions for P&C insurers globally.
- • Day-to-day responsibilities include leading content strategy and planning, designing and developing scalable learning materials (interactive tutorials, videos, assessments, micro-learning, e-learning), collaborating with cross-functional teams (product, engineering, professional services), conducting quality assurance audits, and mentoring junior instructional designers.
- • Part of Guidewire Learning Experience team, which builds inclusive, curious, and growth-minded teams committed to synergy, open dialogue, and continuous learning to support global clients in over 40 countries.
- • Opportunity to shape impactful content strategies, deepen technical understanding of enterprise software and cloud platforms, lead innovative learning solutions, and grow professionally through mentorship and stretch assignments in a dynamic, coachable environment.
🎯 Requirements
- • Bachelor’s degree in instructional design, education, technical writing, or related field and 5-8 years of related experience, OR bachelor’s in computer science or similar field with relevant work experience in education or technical writing
- • Experience using instructional design principles and GenAI tools and resources
- • Knowledge of web application development and cloud platform tooling, including basic understanding of HTML, XML, CSS, and other web technologies
- • Ability to gather information from subject matter experts and learn by experimenting
- • Excellent written, verbal communication and collaboration skills with ability to work across diverse teams
- • Strategic thinker with creative and innovative approach to content development
- • Excellent organizational skills and ability to manage multiple tasks in a fast-paced, dynamic environment
- • Self-starter mentality with passion for continuous learning and proven ability to learn on the job and work independently with minimal instruction
- • Experience with agile methodologies and familiarity with project management tools such as JIRA
- • Fluent in English
🏖️ Benefits
- • Health, dental, and vision insurance
- • Paid time off
- • Company sponsored retirement plan
- • Eligibility for annual company bonus plan, commissions, and/or long term incentive awards (contingent on performance)
- • Disability accommodations and appeals process for fair hiring
- • Opportunity to work remotely within the United States
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Guidewire Software, Inc.
Guidewire Software, Inc. provides core technology platforms to property and casualty insurers worldwide. The company’s cloud-based InsuranceSuite combines policy administration, billing, and claims management with digital engagement and analytics tools. Headquartered in San Mateo, California, Guidewire serves more than 540 insurers across 42 countries, enabling them to streamline operations, launch products faster, and improve customer experience through open APIs and data-driven insights.
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