Lead, Lifecycle & Brand Voice

Jerry Technologies Inc.

Job Overview

Location

New York, New York

Job Type

Full-time

Full Job Description

📋 Description

• Lead, Lifecycle & Brand Voice is a senior individual contributor role focused on transforming Jerry.ai’s customer communications from transactional to emotionally resonant, building trust and long-term engagement in the car ownership journey.
• Day to day, you will overhaul CRM, email, SMS, and in-app copy; collaborate with Product, Design, Growth, and Customer Insights teams; craft lifecycle campaigns; and eventually expand into organic content like social media to drive brand affinity and customer growth.
• Jerry Technologies Inc. is a profitable, fast-growing startup with over 5M customers, $240M+ in funding, and a mission to simplify car ownership through its AI-powered super app, operating in a competitive $2T U.S. market.
• You will build the brand voice and tone of voice from scratch in partnership with the CEO, develop empathetic copy for stressful topics like insurance and repairs, and help cultivate an enduring community by making customers feel understood and valued.

🎯 Requirements

• 7+ years of experience in creative marketing with a focus on organic growth and a copy lean
• Proven track record with organic channels like email, SMS, and social
• Experience working with consumer brands
• A portfolio showcasing both writing and creative craft
• Bachelor's Degree

🏖️ Benefits

• Health, dental, and vision coverage
• Paid time off and paid parental leave
• 401(K) plan with employer matching
• Wellness benefits
• Equity opportunities as part of total rewards package

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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