3Pillar Global, Inc. logo

Lead Service Designer - Contractor

Job Overview

Location

Romania

Job Type

Full-time

Category

Design

Date Posted

May 21, 2026

Full Job Description

đź“‹ Description

  • • Lead Service Designer responsible for ensuring design efforts align with client business objectives and delivering outstanding user experiences that delight end users while achieving strategic outcomes.
  • • Day-to-day responsibilities include collaborating with global delivery teams (Product Management, Engineering, Program Management) and US clients to consult on business challenges, create innovative service designs using Agile practices, and drive product growth.
  • • Part of a growing global UX team at 3Pillar Global, Inc., working on mission-critical engagements for US clients focused on crafting cutting-edge technologies that revolutionize industries.
  • • Opportunity to lead service design initiatives, deepen expertise in user-centered design, influence product strategy, and contribute to high-impact projects that blend user delight with business value.

🎯 Requirements

  • • Proven experience in service design or user experience design with a focus on aligning design with business objectives
  • • Ability to collaborate effectively with cross-functional teams including Product Management, Engineering, and Program Management
  • • Experience working with Agile methodologies to deliver user-centered products
  • • Strong communication and consulting skills to engage with clients on business challenges and design solutions
  • • Portfolio demonstrating outstanding service or product design work that delights users and drives business outcomes

🏖️ Benefits

  • • Opportunity to work with global delivery teams and US clients on mission-critical engagements
  • • Role within a growing UX team at a technology-focused company crafting cutting-edge solutions
  • • Chance to drive growth and innovation through best-of-breed product design using Agile practices
  • • Position as a key contributor influencing both user experience and client business outcomes
  • • Engagement in a dynamic, collaborative environment focused on revolutionizing industries through design

Skills & Technologies

Design
Senior
Onsite

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3Pillar Global, Inc. logo
3Pillar Global, Inc.
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About 3Pillar Global, Inc.

3Pillar Global is a product development services company that designs, builds, and scales digital products for enterprises and growth-stage firms. Combining software engineering, product strategy, and data expertise, the company delivers cloud-native applications, platforms, and analytics solutions across fintech, healthtech, media, and information services. Headquartered in Fairfax, Virginia, with global delivery centers in Latin America and India, 3Pillar operates distributed agile teams that integrate with client organizations to accelerate innovation, reduce time-to-market, and modernize legacy systems through continuous product lifecycle management.

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