Job Overview
Location
Bangalore, India
Job Type
Full-time
Category
Data Science
Date Posted
July 6, 2026
Full Job Description
đź“‹ Description
- • Administer, optimize, and govern the Docebo Learning Management System (LMS) to ensure seamless learning experiences for customers, partners, and internal teams.
- • Manage day-to-day LMS operations including user management, learning plans, access controls, and support ticket resolution, with direct liaison to Docebo support for escalations and updates.
- • Configure and optimize the LMS to support external-facing education initiatives, including self-paced courses, instructor-led training (ILT), and certification programs across multiple audience segments.
- • Enhance learner experience by improving content discovery, navigation, and personalization, ensuring the right content reaches the right learner at the right time through intelligent surfacing and UX improvements.
- • Build and maintain custom reports and dashboards to track learner engagement, course completion rates, and platform performance, and integrate LMS data with BI or analytics tools for actionable insights.
- • Maintain a structured and scalable course catalogue with consistent metadata, taxonomy, and content tagging to ensure ease of search, retrieval, and management as the library grows.
- • Support integrations between Docebo and key business systems, identifying opportunities to automate workflows and leverage AI capabilities to improve platform efficiency and learner outcomes.
- • Serve as the primary point of contact with Docebo for feature requests, product roadmap alignment, and platform updates, staying current with new releases and functionality.
- • Implement learner engagement campaigns using gamification, badges, and other motivational features to drive course completion and active participation.
- • Customize LMS UI/UX through widgets, page layouts, and front-end enhancements; apply CSS and HTML knowledge to improve visual presentation and usability.
- • Collaborate with instructional designers, trainers, and cross-functional stakeholders to align LMS configuration with educational goals and business outcomes.
- • Proactively propose and implement improvements to platform configuration, operational workflows, and learner experience based on Docebo updates and performance data.
- • Work flexible hours to support collaboration with global teams across multiple time zones.
🎯 Requirements
- • Must be open to a fixed-term 6 months contract engagement
- • 5+ years of experience in customer education, L&D, or learning operations with at least 2 years of hands-on Docebo LMS administration
- • Proven experience managing an LMS for customer education, including multi-audience portals and both self-paced and ILT programs
- • Strong knowledge of Docebo platform capabilities and ability to configure them to meet business and education goals
- • Experience building custom reports and connecting LMS data to BI or analytics tools
- • Familiarity with UI/UX customization in Docebo, including widgets and page layouts; CSS and HTML knowledge is a strong plus
🏖️ Benefits
- • Flexible, trust-oriented culture with full ownership of role
- • Vibrant and dynamic work environment
- • Emphasis on balancing productivity with self-care
- • Opportunity to work with a Forbes Cloud 100 company and Deloitte Tech Fast 500 ranked organization
- • Exposure to enterprise-grade AI and automation platforms
- • Global collaboration with cross-functional teams
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Workato, Inc.
Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.
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