Machine Learning Engineer, Agentic AI

📋 Description

• • Zillow Group is seeking a highly skilled and innovative Machine Learning Engineer to join the dynamic Applied Reasoning team within the Agentic AI organization. This pivotal role is instrumental in shaping the future of real estate transactions by designing, building, and deploying sophisticated AI capabilities that power Zillow’s next-generation real estate experiences.
• • As a Machine Learning Engineer on the Agentic AI team, you will be at the forefront of developing advanced reasoning and agentic capabilities. Your work will enable AI agents to operate autonomously and adaptively within complex, real-world environments, mimicking the judgment and expertise of top real estate professionals.
• • You will be responsible for designing and implementing scalable AI infrastructure and services that form the backbone of our agentic AI applications. This includes building robust systems capable of handling large-scale data and complex computational demands.
• • A key aspect of this role involves advancing multi-step reasoning, structured synthesis, and tool-grounded intelligence. These capabilities are crucial for creating AI agents that can understand context, plan actions, and execute tasks reliably in live customer-facing scenarios.
• • You will play a critical role in establishing and maintaining monitoring, evaluation, and optimization processes. This ensures the ongoing reliability, responsiveness, and performance of our AI systems in production, allowing for continuous improvement and adaptation.
• • This position offers a unique opportunity to stay abreast of the latest advancements in agentic AI innovation. You will be encouraged to bring emerging techniques and methodologies into practical application, directly influencing the strategic direction of Zillow's AI products.
• • Collaboration is central to success in this role. You will work closely with a cross-functional team of applied scientists, engineers, and product managers to translate experimental prototypes into robust, production-ready systems that deliver tangible value to millions of users.
• • You will contribute significantly to the development and refinement of best practices in critical areas such as distributed machine learning systems, scalable architecture design, and the responsible deployment of AI technologies, ensuring ethical and effective use.
• • The Agentic AI team is dedicated to redefining the home shopping and transaction experience. By creating an always-on assistant that combines deep real estate expertise with grounded data access and advanced reasoning, we aim to simplify one of life's most significant decisions for our customers.
• • Our mission is to empower Zillow’s AI Assistant with the depth of understanding and sound judgment characteristic of leading real estate professionals, thereby enhancing customer confidence and efficiency throughout the entire process.
• • This lean, cross-functional team operates with a high degree of collaboration, accountability, and technical rigor, fostering an environment where innovation thrives and impactful solutions are delivered.
• • The role involves hands-on development, requiring a strong ability to transform cutting-edge AI research and ideas into scalable, production-grade systems. You will be a key contributor to building the intelligence that drives Zillow’s future.
• • You will contribute to the development of AI agents that can effectively interact with various tools and data sources, enabling them to perform complex tasks and provide informed guidance.
• • The work involves a deep understanding of machine learning principles, software engineering best practices, and the specific nuances of the real estate domain.
• • You will be instrumental in ensuring the AI systems are not only powerful but also trustworthy, reliable, and aligned with Zillow's commitment to customer success and responsible AI practices.
• • This position is ideal for a builder who is passionate about the intersection of AI innovation and engineering excellence, eager to make a significant impact on a widely used platform.