Major Account Manager

📋 Description

• • As a Major Account Manager at VWR International, LLC, you will be at the forefront of driving significant B2B sales, revenue growth, and fostering enduring customer loyalty within a dedicated portfolio of strategic accounts in the Rensselaer/Albany Area.
• • This pivotal role encompasses the entire account lifecycle, positioning you as a trusted advisor who develops sophisticated territory management strategies and employs a consultative selling approach to maximize share of wallet and identify new business development avenues.
• • You will proactively engage with key stakeholders through a blend of onsite visits and virtual channels, including phone, email, and video conferencing, to deliver insightful solution selling, cultivate robust client relationships, and ensure an exceptionally seamless post-sale experience.
• • A critical aspect of this role involves close collaboration with various internal teams to champion customer success, efficiently resolve any emerging issues, and consistently uphold high service levels.
• • Core responsibilities include the meticulous development of comprehensive territory and account plans, diligent management of sales pipelines, provision of accurate sales forecasting, preparation of insightful sales reports, and the strategic execution of sales initiatives that directly contribute to the overall enterprise sales performance.
• • Success in this position will be rigorously measured by your ability to achieve substantial revenue growth, enhance customer satisfaction scores, expand existing accounts, and consistently meet or exceed assigned sales targets.
• • You will be instrumental in increasing competitive advantage and driving customer satisfaction by building deep trust and cultivating strong, lasting relationships with clients.
• • Your value proposition will extend beyond the products you sell, focusing on the 'how' of your sales approach to deliver differentiated value in every interaction.
• • A key objective is to meet and exceed the Income Opportunity Plan (IOP) for sales and margin, while actively developing awareness and driving sales within the VWR Private Label range to enhance overall profitability.
• • You will demonstrate strategic agility by tailoring solutions to meet the unique needs of individual customers and implementing agreed-upon strategies across defined accounts, all while diligently maintaining and developing existing business.
• • This role demands proactive business development, effectively managing your territory to maximize customer visits and frequently engaging with customers to uncover opportunities for selling VWR's extensive portfolio of products.
• • A deep understanding of customer profiles will enable you to identify emerging trends and opportunities that translate directly into sales.
• • You are expected to expertly utilize VWR's internal and external resources, including local and global cross-functional contacts, to achieve your targets.
• • Leveraging the VWR CRM database is essential for managing customer relationships, interactions, and vital information to enhance effectiveness and drive sales.
• • Strategic planning and accurate forecasting are paramount, requiring you to plan, forecast, and achieve objectives and Key Performance Indicators within your territory/accounts, employing pre-call planning for maximum effectiveness.
• • You will also be responsible for performing other duties as assigned, contributing to the broader team's success.
• • This role requires a proactive, inspirational, and team-focused individual with a natural desire to share knowledge and collaborate with the wider VWR Network, consistently seeking to develop both internal and external relationships.
• • You will stay abreast of relevant market trends, leverage specialists to provide valuable insights for problem-solving, and orchestrate the broader internal network to support customer projects.
• • A commitment to agreed-upon actions and timelines with customers is essential, with a focus on achieving outcomes and tapping into the power of the VWR network.
• • You will play a key role in helping to quantify the benefits of VWR's solutions for customers and develop credibility by challenging client thinking to co-create valuable solutions.
• • Driving meaningful conversations that help customers develop a vision, including solutions to their problems, will be a hallmark of your success.