Manager, Mid-Market Sales

Block, Inc.

Job Overview

Location

New York, NY, United States of America

Job Type

Full-time

Full Job Description

📋 Description

• As a Manager, Mid-Market Sales at Block, Inc., you will be instrumental in driving revenue growth and shaping the success of our sales team. This role is pivotal in expanding our reach within the mid-market segment, ensuring our innovative commerce and financial services solutions empower businesses to thrive.
• You will lead and develop a high-performing remote team of Account Executives, fostering a culture of trust, accountability, success, and fun where open communication and constructive debate are encouraged. Your day-to-day will involve actively supporting your direct reports by participating in client and prospect meetings, providing expert guidance and strategic insights.
• A core responsibility will be the development of your sales team through effective hiring and comprehensive training of new Account Executives on our sales processes and methodologies. You will champion rigorous sales development execution, providing oversight and managing key performance indicators (KPIs), including hourly/daily metrics, accurate forecasting, and robust pipeline management.
• You will be tasked with building and refining predictable, repeatable sales funnel processes and best practices across your team, ensuring consistency and efficiency. Regular pipeline review and forecast meetings with Account Executives will be crucial for monitoring progress and identifying areas for improvement.
• Coaching your direct reports on strategies to increase revenue and enhance customer success will be a continuous focus. You will also play a key role in evolving the overall sales strategy, process, and tactics to continuously improve team performance and adapt to market dynamics.
• Furthermore, you will leverage the customer voice to provide valuable feedback for product improvement and will be encouraged to envision and implement new ideas and approaches to drive innovation within the sales organization.
• The team operates within a dynamic and evolving commerce landscape, where Block, Inc. has consistently adapted and expanded its offerings since 2009. From enabling simple payment processing to developing integrated, omnichannel solutions for inventory management, buy now pay later, appointment booking, customer engagement, and payroll, Block is a comprehensive partner for sellers of all sizes.
• We are a partner to sellers ranging from large enterprises with complex needs to small businesses just starting out, and those who have grown with us over time. The opportunity ahead is immense as we build a significant, meaningful, and lasting business, empowering sellers worldwide to achieve the same.
• This role offers a unique opportunity to contribute to a company that is democratizing access to the global economy, with brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto all working towards building a financial system open to everyone.
• You will gain invaluable experience in leading a remote sales force, honing your skills in coaching, strategic planning, and data-driven decision-making within a fast-paced, growth-oriented environment. You will have the chance to directly impact the success of our sellers and contribute to Block's mission.

🎯 Requirements

• 3+ years of experience as a sales manager.
• 3 years of documented sales success as an individual contributor, consistently exceeding targets.
• Experience in hiring, training, and ramping new Account Executives.
• Proven track record in collaborating across different teams with the ability to inspire change.
• Leadership and coaching experience with a strong desire to help others achieve their best.
• Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics.
• An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions.

🏖️ Benefits

• Healthcare coverage (Medical, Vision and Dental insurance).
• Retirement Plans including company match.
• Paid parental and caregiving leave.
• Paid time off (including 12 paid holidays).
• Learning and Development resources.
• Employee Stock Purchase Program.

Skills & Technologies

Mid-level

Remote

$174k-239k

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Block, Inc.

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About Block, Inc.

Block, Inc. builds financial technology and commerce tools for businesses and consumers. Its ecosystem spans Square point-of-sale systems, Cash App peer-to-peer payments, Afterpay buy-now-pay-later services, and Bitcoin-focused initiatives including TBD and hardware wallets. Operating globally, the company offers integrated hardware, software, and banking solutions that enable sellers to accept payments, manage inventory, obtain loans, and sell online, while giving individuals access to digital banking, stock investing, and cryptocurrency services.

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