Manager, Technical Writing

Torc Robotics, LLC

Job Overview

Location

Indiana, USA

Job Type

Full-time

Full Job Description

📋 Description

• Torc Robotics is at the forefront of revolutionizing freight transportation through autonomous vehicle technology. As a pivotal part of the Daimler family, we are dedicated to developing cutting-edge software for automated trucks, aiming to transform the global logistics landscape. Since our inception in 2007, Torc has been a pioneer in autonomous driving, accumulating over a decade of experience in commercializing our advanced solutions through strategic partnerships. We are seeking a dynamic and experienced Manager, Technical Writing to lead our talented team and elevate our documentation practices to new heights.
• The Technical Writing team at Torc plays a crucial role in supporting all departments by creating and maintaining a diverse range of documentation. Our mission is to communicate complex technical information with clarity, accuracy, and conciseness, ensuring it is perfectly tailored to the intended audience. This involves close collaboration with document owners and subject matter experts (SMEs) to thoroughly understand requirements and audience needs, translating intricate concepts into accessible and actionable content.
• As the Manager, Technical Writing, you will be instrumental in managing, participating in, and leading the collective efforts of our technical writing professionals. Your leadership will guide the team in the design, development, preparation, and ongoing maintenance of critical technical content. This encompasses a broad spectrum of documentation, including but not limited to, detailed processes, intricate workflows, established standards, operational models, comprehensive user manuals, step-by-step tutorials, essential policies, business schedules, and in-depth technical documentation.
• A significant aspect of your role will involve leading, developing, and nurturing a team of high-performing technical writers. You will foster an environment of continuous improvement, professional growth, and collaborative success. Your strategic vision will be crucial in making key decisions regarding documentation templates, robust documentation management systems, standardization initiatives, effective organization strategies, stringent security protocols, and efficient archiving processes. These decisions will be paramount in ensuring unwavering compliance with Torc's corporate quality standards and regulatory requirements.
• You will be responsible for meticulously tracking all documentation work, ensuring that projects meet established milestone dates and critical internal or external deliverables. This involves implementing and overseeing project management methodologies to maintain visibility and accountability across all documentation efforts.
• Furthermore, you will evaluate business cases for the creation of external-facing documentation. This includes developing a comprehensive strategy and building a dedicated team, as applicable, to support these external communication needs. Your insights will guide the development of documentation that effectively communicates Torc's value proposition and technical capabilities to partners, customers, and the wider industry.
• A core responsibility will be to ensure the creation of, and strict adherence to, standardization guidelines and documentation quality standards across the entire organization. This involves establishing and enforcing style guides, terminology databases, and review processes to guarantee consistency, accuracy, and professionalism in all written materials.
• You will champion best practices in technical communication, staying abreast of industry trends and emerging technologies to continuously enhance our documentation processes and outputs. This includes exploring and implementing new tools and methodologies that can improve efficiency, accessibility, and user experience.
• The Manager, Technical Writing will also be responsible for fostering strong relationships with cross-functional teams, including engineering, product management, legal, and operations. By understanding their documentation needs and challenges, you will ensure that the technical writing team provides timely and effective support, contributing directly to the success of product launches, internal process improvements, and overall business objectives.
• This role offers a unique opportunity to shape the future of technical communication at a leading autonomous vehicle company. You will have the autonomy to implement your vision, mentor a talented team, and make a tangible impact on how Torc communicates its groundbreaking technology to the world. Your leadership will be key in ensuring that our documentation not only meets but exceeds industry standards, reinforcing Torc's position as a leader in innovation and reliability.

🎯 Requirements

• Proven experience in managing and leading technical writing teams, with a strong track record of developing and mentoring writers.
• Demonstrated expertise in developing and implementing documentation strategies, standards, and processes for complex technical products, preferably in the automotive or software industry.
• Excellent understanding of documentation management systems, content lifecycle management, and version control.
• Strong project management skills with the ability to track multiple projects, manage deadlines, and ensure timely delivery of high-quality documentation.
• Exceptional written and verbal communication skills, with the ability to translate complex technical information into clear, concise, and accurate content for various audiences.

🏖️ Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off (PTO) and company holidays.
• Opportunities for professional development, training, and career advancement.
• Remote work flexibility, allowing you to work from anywhere in the US.

Skills & Technologies

Remote

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Torc Robotics, LLC

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About Torc Robotics, LLC

Torc Robotics, LLC develops autonomous driving software and systems for heavy-duty commercial vehicles. Founded in 2005 at Virginia Tech and headquartered in Blacksburg, Virginia, the company integrates long-range LiDAR, radar, and camera perception with AI-based decision-making to enable safe SAE Level 4 automation. Torc partners with original-equipment manufacturers, including Daimler Truck, to retrofit and factory-integrate technology into freight trucks for hub-to-hub highway logistics. The company conducts on-road testing across the United States and focuses on safety validation, cybersecurity, and scalable deployment of self-driving technology for the trucking industry.

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