Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Operations Manager
Date Posted
March 5, 2026
Full Job Description
đź“‹ Description
- • Lead and manage a high-performing team of consultants, fostering a culture of excellence and continuous professional development within the Advisory Services business line.
- • Drive the strategic direction and operational execution of multiple complex healthcare consulting projects, ensuring the delivery of exceptional quality and measurable client outcomes.
- • Serve as the primary client relationship manager, engaging with C-suite executives and key stakeholders to understand their challenges, build trust, and ensure unparalleled client satisfaction.
- • Spearhead business development initiatives, identifying and cultivating new opportunities within existing accounts and emerging markets to expand the firm's reach and impact in healthcare consulting.
- • Develop and present compelling proposals, accurately scoping projects, defining deliverables, and establishing competitive pricing to secure new engagements.
- • Oversee the financial health of consulting engagements, meticulously managing project budgets, forecasting, and resource allocation to ensure profitability and efficient utilization of assets.
- • Analyze client operations across critical areas such as clinical transformation, revenue cycle management, and overall operational improvement, identifying root causes of inefficiencies and developing data-driven, actionable strategies for enhancement.
- • Guide clients through significant change management processes, facilitating the adoption of new practices, technologies, and systems to achieve sustainable operational excellence.
- • Provide expert advisory services on navigating complex healthcare regulations and compliance landscapes, ensuring clients adhere to best practices and maintain high standards in clinical operations.
- • Develop and disseminate thought leadership content, including white papers, case studies, and presentations, to solidify the firm's position as a recognized expert and innovator in the healthcare consulting space.
- • Represent the firm at prestigious industry conferences, seminars, and client forums, actively contributing to discussions and building brand awareness and professional networks.
- • Collaborate seamlessly with internal departments, including Commercial, Technology, Marketing, Finance, and HR, to align strategies, drive revenue growth, and enhance overall operational support for the consulting practice.
- • Implement and refine robust project management methodologies, focusing on proactive risk mitigation, stringent quality control, and timely, within-scope project completion.
- • Track, analyze, and report on key performance indicators (KPIs) to provide insights into project success, client satisfaction levels, and the overall business impact of consulting interventions.
- • Mentor and develop consulting staff, providing guidance on career progression, skill enhancement, and effective client engagement strategies, thereby nurturing a pipeline of future leaders.
- • Ensure seamless resource allocation, staffing, and scheduling to meet dynamic client demands and critical project deadlines, optimizing team capacity and expertise.
- • Maintain a deep understanding of evolving healthcare systems, clinical workflows, value-based care models, and healthcare policy shifts to provide relevant and forward-thinking advice.
- • Leverage expertise in operations improvement methodologies such as Lean, Six Sigma, and Kaizen to drive significant efficiency gains and cost reductions for clients.
- • Demonstrate strong analytical capabilities, employing a data-driven approach to decision-making and problem-solving in all client engagements.
- • Communicate complex ideas with clarity and conviction to diverse audiences, ranging from frontline staff to executive leadership, both in person and through various electronic mediums.
- • Cultivate and maintain long-term, trusted relationships with clients, understanding their evolving needs and proactively identifying opportunities for continued partnership.
- • Exhibit financial acumen in managing project budgets and forecasts, ensuring fiscal responsibility and profitability across all engagements.
- • Adapt quickly to changing priorities and meet demanding deadlines in a fast-paced consulting environment.
- • Maintain meticulous attention to detail in all aspects of project delivery and client interaction.
- • Operate proficiently with various computer programs and software essential for consulting and project management.
- • Engage in day-to-day interactions with colleagues and external stakeholders, fostering a collaborative and productive work environment.
- • Make independent decisions, exercising sound judgment and strategic thinking in complex situations.
- • Thrive in a collaborative business setting, managing varying interruptions and maintaining focus on key objectives.
- • Travel extensively (61-80%) within the US to client sites, demonstrating commitment and presence.
- • Remain stationary for prolonged periods while working remotely or at client locations.
🎯 Requirements
- • Minimum of 12 years of applicable work experience in healthcare consulting or a related leadership role within the healthcare industry.
- • Bachelor's degree in a relevant field (e.g., Business Administration, Healthcare Administration, Public Health).
- • Proven track record of leading and managing complex consulting projects focused on operations improvement, clinical transformation, and revenue cycle management.
- • Demonstrated experience in business development, including identifying opportunities, developing proposals, and securing new client engagements.
- • Strong understanding of healthcare systems, clinical workflows, value-based care, and healthcare policy.
- • Expertise in operations improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
- • Excellent communication, presentation, and client management skills, with the ability to engage effectively with C-suite executives.
- • Proficiency in project management, risk mitigation, and quality control.
- • Financial acumen in managing project budgets and forecasts.
- • Master’s degree in healthcare administration, Business Administration, Public Health, or a related field is highly preferred.
- • Relevant certifications such as Lean Six Sigma, Project Management Professional (PMP), or healthcare-related credentials are preferred.
🏖️ Benefits
- • Comprehensive health, dental, vision, life, and disability insurance.
- • 401k retirement program with company contributions.
- • Generous paid time off (PTO) policy.
- • Participation in Premier’s employee incentive plans.
- • Tuition reimbursement and professional development opportunities.
- • Access to on-site and online exercise classes.
- • Perks and discounts program.
Skills & Technologies
Remote
$205k-380k
Degree Required
About Premier Inc.
Premier Inc. is a healthcare performance improvement alliance that leverages data analytics, group purchasing, and consulting services to reduce costs and improve quality for hospitals, health systems, and other providers across the United States. The company negotiates purchasing contracts, offers clinical and operational improvement programs, and delivers technology solutions that support supply chain, workforce, and value-based care initiatives. Its membership comprises thousands of hospitals and health systems, and it operates as a publicly traded corporation while maintaining a cooperative ownership structure among its member organizations.
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