Mid-Market, Account Manager (Business Advisor), Rentals

📋 Description

• • As a Mid-Market Account Manager (Business Advisor) at Zillow Group, you will be at the forefront of our Rentals Sales Team, providing cutting-edge advertising solutions and expert business consultation to our Multi-Family partners across the United States.
• • You will be instrumental in connecting rental shoppers with their ideal homes, leveraging Zillow's powerful platform and data-driven insights to drive client success and foster significant growth.
• • This role is designed for individuals who are passionate about client success, thrive in a dynamic and fast-paced environment, and possess a relentless drive to exceed expectations.
• • You will become an indispensable expert in the full suite of Zillow Rentals Network products and services, enabling you to offer comprehensive and tailored solutions to your clients.
• • A core aspect of your role will involve executing the MEDDPICC sales process and embodying Challenger Sale principles, ensuring every customer interaction is insightful, value-driven, and strategically focused.
• • You will be responsible for conducting a high volume of outbound calls to engage and increase participation from multifamily rental management companies, actively expanding our client base.
• • Meticulous utilization of Salesforce.com is essential for prospecting, logging all activities, managing your calendar, and tracking opportunities, ensuring a streamlined and efficient workflow.
• • You will represent Zillow Group at key industry events, including multifamily rentals conferences, association meetings, tradeshows, and property management company gatherings, to cultivate new partnerships, drive revenue, and enhance visibility for the Zillow Rental Network.
• • A critical responsibility will be to clearly communicate performance expectations to both internal stakeholders and external clients, ensuring alignment and transparency.
• • You will be tasked with consistently meeting and exceeding ambitious success metrics, with a strong emphasis on revenue generation and client retention.
• • Excelling in high-level strategic conversations and impactful presentations with key decision-makers will be crucial for building strong, positive relationships that directly contribute to business results.
• • You will serve as a dedicated brand ambassador for Zillow Group, always representing the best interests of the company, its advertisers, and our valued industry partners.
• • Acting as the voice of the customer, you will provide invaluable feedback to influence product development, marketing strategies, and sales process improvements, contributing to Zillow's continuous evolution.
• • This position is categorized as a Field role, requiring you to perform the majority of your work within a designated geographic service area, necessitating a reasonable commuting distance to effectively manage your territory.
• • You will be expected to live within a reasonable commuting distance to your region or service area, using your judgment to determine this distance and understanding the implications for time commitment and commute costs.
• • The role demands a high degree of ownership and dedication, enabling you to work both quickly and accurately within a rapidly changing market landscape.
• • Strong prioritization skills and effective time management are essential to navigate the demands of a high-volume, client-facing role.
• • You will leverage your excellent written and verbal communication skills to build rapport, articulate value propositions, and close deals.
• • A genuine passion for engaging in high-level strategic discussions with decision-makers and influencers will be a key driver of your success.
• • You will be highly proficient in Microsoft Office Suite and other Windows-based applications, ensuring seamless daily operations.
• • Proficiency in using Excel, Salesforce, and other data analytic tools, including Google Analytics, will be vital for understanding client performance and identifying growth opportunities.
• • Your ability to adapt and thrive in a dynamic, ever-changing environment, coupled with a positive, can-do attitude, will be paramount to your success in this role.