Mobile Inspector II (Manheim) Santa Ana CA

📋 Description

• • As a Mobile Inspector II with Cox Automotive, you will be a critical member of the Manheim mobile inspections team, operating within a designated region to provide comprehensive vehicle condition assessments directly on client lots.
• • Your primary responsibility will be to meticulously document the overall condition of vehicles, adhering strictly to Manheim's inspection parameters, ensuring accuracy and completeness in every report.
• • This role is pivotal in building and maintaining strong client relationships, demonstrating the tangible value of the Manheim Marketplace, and actively encouraging clients to submit more inventory for inspection through the delivery of high-quality, timely, and reliable inspection services.
• • You are expected to operate with a high degree of autonomy, performing your duties with minimal guidance and supervision, while continuously developing your independence and problem-solving capabilities.
• • The ideal candidate will reside in or near Santa Ana, CA, as this position requires you to be physically present at a specified Cox location and travel extensively within your assigned territory.
• • You will conduct thorough vehicle inspections, meticulously examining all aspects of a vehicle's condition, from its exterior and interior to its mechanical components.
• • This includes locating, starting, safely moving, inspecting, and returning vehicles on dealer and client lots, ensuring operational efficiency and safety protocols are always followed.
• • A key part of your role involves verifying vehicle identification and accurately inputting all relevant vehicle information, including VIN, mileage, and sub-series, into the inspection system.
• • You will meticulously inspect vehicle equipment and options, documenting any damage, missing items, or inoperable features with precision.
• • The inspection extends to the vehicle's exterior, covering tires, frame, glass, panels, and mechanical components, as well as the interior, including seats, dashboard, and all options.
• • Basic mechanical checks will be performed on vehicles, assessing the powertrain, drivetrain, and electrical systems to identify any potential issues.
• • You will be responsible for preparing and submitting daily activity reports to management, providing clear and concise summaries of your work.
• • Adaptability is crucial; you must be able to pivot and adjust to changes in daily appointments to ensure maximum efficiency and effectiveness during each dealer visit.
• • Cultivating a deep understanding of clients within your territory is essential. You will collaborate closely with partners to foster ongoing engagement with Manheim mobile inspections through proactive, on-lot interactions.
• • You will receive and leverage data and insights from partners to optimize the volume of units inspected on dealer lots, contributing directly to business growth.
• • As a brand ambassador for Cox Automotive, you will provide a premier client experience by regularly interfacing with core clients and ensuring their satisfaction with our services.
• • You will function as a dedicated team player, working collaboratively with the Wholesale Specialist team, your peers, other Manheim workgroups, and auction personnel.
• • Proficiency in utilizing Salesforce.com for reporting, lead input, and customer performance reviews will be a key aspect of your role.
• • A solid understanding of the NAAA Frame/Structure Damage Policy is required to ensure consistent and accurate damage assessments.
• • You will operate within a continuous improvement and Lean environment, with encouragement to actively drive a lean culture and identify process enhancements.
• • Maintaining production expectations set by your leader is a core requirement, ensuring consistent output and performance.
• • You will visibly demonstrate a commitment to safety by adhering to all safety and health procedures and modeling exemplary safety behaviors, actively participating in all safety initiatives aligned with Safety Excellence.
• • This role involves significant travel, requiring you to be on the road 100% of the time, visiting client locations throughout your territory.
• • You will be expected to handle conflict resolution effectively and maintain a high level of personal integrity and ethical judgment in all interactions.
• • The position requires strong organizational skills and proficiency with various technology platforms and applications used for inspections and reporting.
• • You will be responsible for floor plan audits, which involves reading and interpreting financial documents and possessing a basic understanding of accounting practices.
• • This role offers a unique opportunity to contribute to the automotive industry's digital transformation by ensuring the quality and accuracy of vehicle data used across the Manheim Marketplace.