Observability Specialist

Deel, Inc.

Job Overview

Location

EMEA

Job Type

Full-time

Full Job Description

📋 Description

• Design, implement, and maintain scalable observability solutions for Deel’s cloud-native SaaS platform across global environments
• Own monitoring and observability for AWS and Kubernetes (EKS) environments, covering clusters, workloads, and underlying infrastructure
• Operate and maintain self-hosted monitoring stacks including Prometheus, Grafana, Mimir, Loki, and Tempo
• Manage and optimize DataDog usage for metrics, logs, APM, alerts, and cost monitoring across the organization
• Improve observability architecture to support high availability, scalability, and fault tolerance for systems serving millions of users
• Implement and enforce monitoring cost optimization strategies such as log and trace sampling, retention policy tuning, and storage efficiency improvements
• Automate observability infrastructure using Infrastructure as Code tools including Terraform and Helm
• Integrate monitoring, alerting, and SLO/SLI tracking into CI/CD pipelines, with familiarity with GitHub Actions as an advantage
• Support capacity planning and performance tuning initiatives by analyzing system metrics and identifying bottlenecks
• Collaborate with DevOps, SRE, and Engineering teams to embed observability best practices into development lifecycles
• Drive continuous improvement of monitoring standards, tooling, and reliability practices across engineering teams
• Ensure all observability systems align with global compliance and operational requirements across 150+ countries
• Maintain visibility into system performance and reliability to enable rapid detection, diagnosis, and resolution of production incidents
• Contribute to the evolution of Deel’s observability roadmap in alignment with business growth and technical scaling needs
• Document observability configurations, runbooks, and incident response procedures to ensure team-wide knowledge sharing and operational resilience
• Participate in on-call rotations to respond to critical system alerts and ensure 24/7 system reliability
• Evaluate emerging observability tools and technologies to enhance platform resilience and reduce operational overhead
• Work with cross-functional teams to translate business SLAs into technical SLOs and actionable alerting policies
• Advocate for proactive monitoring over reactive troubleshooting by promoting predictive analytics and anomaly detection
• Maintain strict governance over observability data access, storage, and retention to meet privacy and compliance standards
• Translate complex system behaviors into clear dashboards and reports for engineering and leadership stakeholders

🎯 Requirements

• 5+ years of hands-on experience in monitoring/observability engineering within cloud-native environments
• Strong experience with AWS services and Kubernetes (EKS), including metrics, logs, traces, alerting, SLOs, SLIs, and dashboards
• Proven experience operating and maintaining self-hosted monitoring stacks (Prometheus, Grafana, Mimir, Loki, Tempo)
• Experience with DataDog (metrics, logs, APM, alerts, cost monitoring)
• Proficiency in automating observability infrastructure using Infrastructure as Code (Terraform, Helm)
• Experience integrating monitoring into CI/CD pipelines (GitHub Actions is an advantage)

🏖️ Benefits

• Stock grant opportunities dependent on role, employment status, and location
• Additional perks and benefits based on employment status and country
• Flexibility of remote work, including optional WeWork access

Skills & Technologies

AWS

Kubernetes

Terraform

GitHub

Prometheus

Remote

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Deel, Inc.

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About Deel, Inc.

Deel is a San Francisco-based payroll and compliance platform that enables businesses to hire, pay, and manage contractors and employees in over 150 countries. It automates onboarding, localized contracts, tax filings, and payments while ensuring adherence to local labor laws. The cloud software integrates with HR and accounting systems, offers visa and immigration support, and provides employer-of-record services for companies without local entities. Founded in 2019, Deel serves thousands of remote-first and distributed organizations, helping them scale global teams quickly and reduce administrative overhead associated with international employment.

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