Operation Manager (Italian)

Ajax Systems

Job Overview

Location

Kyiv, Kyiv City

Job Type

Full-time

Full Job Description

📋 Description

• Join Ajax Systems, a rapidly expanding international technological company and Europe's largest security system manufacturer, as an Operation Manager for the Italian market. This is a unique opportunity to become an integral part of a success story, contributing to the resilience and innovation that defines our brand.
• In this pivotal role, you will be instrumental in managing and optimizing the operational aspects of our Italian business, ensuring seamless integration of our cutting-edge security and automation solutions into the local market. Your responsibilities will span across logistics, supply chain, customer support, and local team coordination, all aimed at driving growth and maintaining the high standards Ajax Systems is known for.
• You will be the operational backbone for our Italian sales representatives, providing them with the support and resources needed to excel. This involves understanding the intricacies of the Italian market, identifying operational bottlenecks, and implementing effective solutions to enhance efficiency and customer satisfaction.
• A key part of your role will be to foster strong relationships with local partners, distributors, and service centers, ensuring a cohesive and productive ecosystem. You will oversee the smooth flow of products from our manufacturing facilities to the end-users, managing inventory levels, and ensuring timely delivery.
• You will also play a crucial role in the development and implementation of operational strategies tailored to the Italian context. This includes analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• The ideal candidate will possess a deep understanding of operational management principles, coupled with a passion for technology and a commitment to our mission of fighting evil by creating the best security and automation devices.
• You will be responsible for managing the day-to-day operations within Italy, ensuring that all processes are aligned with the company's global standards while adapting to local nuances. This includes overseeing the logistics of product distribution, managing local warehousing if applicable, and ensuring compliance with all relevant Italian regulations.
• Collaboration will be a cornerstone of your role. You will work closely with the Global Business Development team, sales teams, and other departments to ensure that operational activities effectively support business objectives. This cross-functional collaboration is vital for achieving our ambitious goals.
• You will be tasked with monitoring operational performance metrics, identifying areas for improvement, and implementing corrective actions. This data-driven approach will be essential for optimizing our operations and maximizing profitability.
• Furthermore, you will contribute to the development of local operational teams, potentially involving recruitment, training, and performance management, ensuring that we have a skilled and motivated workforce on the ground.
• Your expertise will be crucial in managing the supply chain for the Italian market, from procurement and inventory management to final delivery. This includes working with logistics providers to ensure efficient and cost-effective transportation of goods.
• You will also be involved in customer support operations, ensuring that our Italian customers receive prompt and effective assistance, thereby enhancing their overall experience with Ajax Systems.
• The role demands a proactive and problem-solving mindset, with the ability to anticipate challenges and develop innovative solutions. You will be empowered to make decisions and drive operational excellence.
• As a representative of Ajax Systems in Italy, you will embody the company's values of resilience, innovation, and a commitment to quality. You will contribute to our ongoing success as a Ukrainian technological leader on the global stage.
• This position offers a unique opportunity to shape the operational landscape of a leading security and automation company in a key European market, contributing directly to our mission and growth.
• You will be at the forefront of ensuring that our advanced technological products reach our Italian customers efficiently and effectively, reinforcing our commitment to providing unparalleled security and smart home solutions.
• Your strategic input will be vital in refining our operational strategies to better serve the dynamic Italian market, ensuring we remain agile and responsive to evolving customer needs and technological advancements.
• This role is more than just managing operations; it's about building and strengthening our presence in Italy, ensuring that every aspect of our business runs smoothly and contributes to our overarching mission.
• You will be a key player in maintaining the high level of service and reliability that our global customer base has come to expect from Ajax Systems.
• Embrace the challenge of optimizing complex logistical networks and supply chains within the Italian territory, ensuring that our products are accessible and available to meet market demand.
• Contribute to a culture of continuous improvement, identifying and implementing best practices in operational management that align with Ajax Systems' forward-thinking approach.
• Your success in this role will directly impact our ability to expand our market share and solidify our position as a leader in the security and automation industry in Italy.
• You will be a vital link between our global operations and the specific needs of the Italian market, ensuring seamless communication and execution.
• This is an exciting opportunity to leverage your operational expertise in a company that is not only a technological innovator but also a symbol of resilience and Ukrainian success.

🎯 Requirements

• Proven experience in operations management, logistics, or supply chain management, preferably within the technology or security sector.
• Fluency in Italian and English, both written and spoken, is essential for effective communication with local teams, partners, and international stakeholders.
• Strong understanding of the Italian market dynamics, business culture, and regulatory environment.
• Excellent organizational, problem-solving, and analytical skills, with a demonstrated ability to manage multiple priorities and meet deadlines.
• Proficiency in using operational management software and tools.

🏖️ Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work with a leading international technology company and contribute to its global success.
• Professional development and growth opportunities within a dynamic and expanding organization.
• A supportive and collaborative work environment with a team of passionate professionals.
• The chance to be part of a company that is a symbol of resilience and innovation.

Skills & Technologies

Onsite

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Ajax Systems

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About Ajax Systems

Ajax Systems specializes in developing and manufacturing advanced wireless and wired security systems, providing integrated solutions for intrusion protection, video surveillance, fire and life safety, and comfort automation. Their comprehensive product ecosystem, including smart hubs, diverse detectors, cameras, and control devices, caters to a broad spectrum of clients from residential homes and apartments to commercial spaces like offices and retail stores, and even industrial and municipal facilities. With a notable reach, Ajax Systems boasts over 4,000,000 people worldwide under its protection, underscoring its global impact and reliability in delivering cutting-edge security technology to diverse environments.

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