Operations Enablement Specialist - Content & Curriculum

TreviPay Inc.

Job Overview

Location

Overland Park, KS

Job Type

Full-time

Full Job Description

📋 Description

• Design, develop, and maintain content and curriculum for internal operations training programs to ensure consistent onboarding and upskilling across teams.
• Collaborate with operations leaders to identify skill gaps and translate operational workflows into clear, scalable learning materials.
• Create and update training documentation, including step-by-step guides, video scripts, FAQs, and knowledge base articles aligned with current processes.
• Partner with HR and L&D teams to integrate operations curriculum into existing onboarding and professional development pathways.
• Deliver live training sessions, workshops, and virtual learning modules to employees at all levels, adapting delivery style for diverse learning needs.
• Gather feedback from trainees and subject matter experts to continuously improve content accuracy, relevance, and engagement.
• Ensure all training materials comply with company policies, industry standards, and regulatory requirements related to B2B payments and invoicing.
• Track and report on training completion rates, learner performance, and program effectiveness using internal learning management systems.
• Stay current on industry trends in operations enablement, B2B payments, and ERP/eCommerce integrations to keep curriculum aligned with evolving business needs.
• Serve as a subject matter expert on TreviPay’s payment network, trade credit options, and system integrations to inform training content.
• Coordinate with IT and product teams to ensure training materials reflect accurate system functionality and updates.
• Maintain a centralized repository of all operations curriculum assets, ensuring version control and easy access for global teams.
• Support cross-functional initiatives by providing training resources for new product launches, process changes, or system migrations.
• Proactively identify opportunities to automate or streamline content delivery, reducing redundancy and improving learner retention.
• Represent the Operations Enablement function in company-wide meetings, contributing insights on training impact and employee readiness.

🎯 Requirements

• Proven experience developing and delivering operational training programs in a B2B or SaaS environment
• Strong ability to translate complex workflows into clear, actionable learning content
• Proficiency with learning management systems (LMS) and content authoring tools
• Experience collaborating with cross-functional teams including HR, IT, and operations
• Excellent written and verbal communication skills with attention to detail
• Familiarity with ERP systems, eCommerce platforms, or B2B payment processing is preferred

🏖️ Benefits

• Competitive salary and performance-based bonus structure
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Generous paid time off and flexible work hours
• Professional development stipend for courses and certifications
• Collaborative, entrepreneurial work culture with opportunities for growth

Skills & Technologies

Onsite

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TreviPay Inc.

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About TreviPay Inc.

TreviPay Inc. is a B2B payments and trade-credit technology company headquartered in Overland Park, Kansas. It provides cloud-based invoice, credit and A/R automation services to manufacturers, distributors and marketplaces so they can extend net-term financing to their buyers. The platform handles buyer onboarding, real-time credit decisions, purchase-order matching, digital invoicing, reconciliation and collections, eliminating manual back-office processes. Founded in 1981 as Universal Financial, the company rebranded to TreviPay in 2019 and operates globally, processing billions in annual B2B transaction volume across North America, Europe and Asia-Pacific.

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