Job Overview
Location
India Remote
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
May 13, 2026
Full Job Description
đź“‹ Description
- • As a Senior Operations Engineer, you will act as the first responder for production incidents, ensuring quick triage and resolution of critical issues to maintain system reliability and uptime.
- • You will collaborate with development, QA, and architecture teams to improve observability, logging, and alerting across the application stack, while handling deployment and configuration of the ACB solution in production environments.
- • You will create and maintain operational playbooks and SOPs, participate in Agile ceremonies, mentor junior engineers, and work closely with global teams across time zones to ensure seamless operations.
- • This role offers the opportunity to deepen expertise in cloud-native technologies, DevOps practices, and enterprise application operations, while growing as a technical leader in a globally distributed team supporting telecom billing solutions.
🎯 Requirements
- • Bachelor’s degree in computer science, Information Technology, or a related technical field.
- • Minimum 5 years of experience managing and operating enterprise-grade applications.
- • Hands-on experience with CI/CD tools – Azure DevOps preferred.
- • Proficiency in scripting languages (e.g., Python, Bash) and relational databases like PostgreSQL or SQL Server.
- • Experience deploying and managing cloud-native applications using AWS services.
- • Exposure to the telecom billing domain is a strong advantage.
- • Excellent communication and customer support skills.
- • Willingness to participate in on-call rotation and handle production support.
🏖️ Benefits
- • Opportunity to work remotely from India with a global technology leader.
- • Mentorship and leadership development through guiding junior engineers.
- • Exposure to cutting-edge cloud and DevOps technologies including Azure DevOps and AWS serverless.
- • Collaborative, agile work environment with global teams across time zones.
- • Commitment to integrity, innovation, and impact as part of CSG’s guiding principles.
- • Accommodations available for persons with disabilities throughout the hiring process and employment.
Skills & Technologies
About CSG Systems International, Inc.
CSG Systems International provides cloud-based revenue management, customer experience, and payment solutions for communications, media, and other service providers worldwide. Its platform handles billing, charging, mediation, analytics, and digital monetization across wireless, wireline, cable, satellite, and OTT services. The company supports complex partner settlements, content monetization, and customer lifecycle management, serving large enterprises and government clients. Operations span North America, Europe, and Asia-Pacific.
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