Operations Exploratory

📋 Description

• • As an Operations Manager at OpenAI, you will be at the forefront of bringing cutting-edge AI technology into the hands of consumers through innovative hardware products. This pivotal role sits within our dynamic Consumer Products team, where the Operations group is the linchpin ensuring the seamless transition of products from initial concept to widespread customer availability. You will be instrumental in integrating sophisticated supply chain strategies, optimizing manufacturing operations, and upholding stringent quality systems to enable rapid, reliable, and scalable production of our groundbreaking devices.
• • Your responsibilities will extend to fostering robust partnerships with engineering, design, and manufacturing teams located across the globe. This collaborative effort is crucial for delivering exceptional products not only at the initial launch but also throughout their lifecycle, ensuring sustained quality and availability.
• • In this capacity, you will own the comprehensive execution and strategic planning that transforms nascent product ideas into high-quality, manufacturable consumer devices. This involves leading intricate cross-functional planning sessions, meticulously managing relationships with our global network of vendors, and ensuring unwavering alignment across supply, cost, and schedule parameters for fast-paced hardware programs.
• • A key aspect of your role will be to develop and execute sophisticated operations strategies that effectively bridge the gap between intricate product design and the demands of large-scale manufacturing. This requires a deep understanding of both the creative and the practical aspects of product development.
• • You will be tasked with driving build readiness and meticulously planning production, overseeing the entire process from initial prototype stages through to mass production. This includes anticipating potential bottlenecks and proactively developing solutions.
• • A significant part of your contribution will involve partnering closely with global suppliers to guarantee that all necessary materials, tooling, and production capacity are secured and aligned with program objectives. This requires strong negotiation and relationship management skills.
• • You will collaborate extensively with hardware, quality, and supply chain teams to establish, implement, and maintain highly robust operational systems. This ensures that our production processes are efficient, reliable, and scalable.
• • Continuous tracking of cost, yield, and schedule performance will be a critical function, ensuring that product delivery remains efficient, predictable, and within budgetary constraints. Identifying areas for improvement and implementing corrective actions will be essential.
• • Furthermore, you will play a key role in building and refining scalable processes that are designed to support rapid iteration cycles and the successful launch of future products. This forward-thinking approach is vital for maintaining OpenAI's position at the forefront of technological innovation.
• • The ideal candidate will possess a proven track record of successfully taking at least one product from its initial concept phase all the way through to mass production, demonstrating a comprehensive understanding of the entire product lifecycle.
• • Fluency in New Product Introduction (NPI) processes, a deep understanding of contract manufacturing dynamics, and extensive experience in global operations management are essential for success in this role.
• • You will bring strong analytical capabilities and exceptional communication skills, with a demonstrated ability to navigate ambiguity, influence stakeholders, and drive alignment across diverse, cross-functional teams.
• • This role is perfect for individuals who are intrinsically motivated by the challenge of building new systems from the ground up and who thrive in dynamic environments at the intersection of design, engineering, and operational execution.
• • A profound appreciation for precision, a commitment to collaboration, and a drive for speed are qualities we highly value. You will be excited by the prospect of helping to bring OpenAI’s revolutionary consumer products to market at an unprecedented scale, contributing directly to our mission of benefiting all of humanity.
• • This position is based in Singapore, operating under a hybrid model requiring four days per week in the office. OpenAI offers relocation support for new employees, making the transition smoother. Occasional travel to supplier and manufacturing sites will be necessary to ensure close oversight and effective relationship management.