Hawkeye Innovations Limited logo

Operations Manager - Sofia Remote Operations Center

Job Overview

Location

Bulgaria, Sofia

Job Type

Full-time

Category

Operations Manager

Date Posted

July 9, 2026

Full Job Description

đź“‹ Description

  • • Manage the growth and delivery of remote operations services from our Sofia ROC hub.
  • • Lead the team in Sofia, manage the facility and collaborate across the global business to provide maximum value to our global operations teams.
  • • Reports to James Barton - Global Projects Director.
  • • Join us at Hawk-Eye and play a key role in the delivery of services to some of sport’s biggest right-holders.
  • • Our Remote Operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide.
  • • You will work with Hawk-Eye teams from across the globe, supporting their operations and providing expertise to help deliver cutting-edge technology solutions.
  • • Sofia is a key part of our global Remote Operations capability, and is a key growth area as we continue to bring new technologies and services to all levels of the sports industry.
  • • Key Responsibilities:
  • • Leadership of ROC Sofia Operational Function: Lead and manage the ROC Sofia function, provide high-quality, efficient and scalable services to support global operational growth.
  • • Management of Sofia Resource Pool: Manage and develop our pool of ROC Sofia operational resources (casual, full-time and management).
  • • Sofia Facility: Manage the ROC Sofia facility, ensure that the facility, our technical installations and underlying infrastructure are fit for purpose as a global operational hub.
  • • Global Remote Operations Leadership: Alongside other global operational leaders, contribute to a Remote Operations strategy to serve the global business.

🎯 Requirements

  • • Strong communicator, able to manage multiple stakeholders with confidence in English and Bulgarian.
  • • Highly organised, with a structured and efficient approach to planning.
  • • Adaptable and solutions-focused, able to thrive in a reactive environment.
  • • A strong understanding of Hawk-Eye services, standards and operational models.
  • • Strong analytical mindset, with an understanding of data-driven decision making, automation, and AI-enabled solutions.
  • • Experience in continuous improvement and process management to drive quality and efficiency.

🏖️ Benefits

  • • Competitive salary: 35,000 - 45,000 EUR per year.
  • • Opportunity to work with a global company in the sports technology industry.
  • • Collaborative and dynamic work environment.
  • • Professional development opportunities.
  • • Equal Opportunity Employer: Hawk-Eye is committed to fostering an inclusive and diverse workplace.

Skills & Technologies

Remote

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About Hawkeye Innovations Limited

Hawkeye Innovations operates ball-tracking vision systems that officiate and analyse sport. Its camera-based technology delivers real-time spatial data for line calls, player tracking and performance metrics in tennis, cricket, football, baseball and more. Originally developed for broadcast replay, the system now underpins official video-review decisions for governing bodies including the ICC, FIFA and ATP. The company licenses its hardware-software platform to leagues, broadcasters and venue operators, integrating with existing production workflows and officiating protocols.

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