Payment Posting and AR Specialist

Prompt, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Accurately post insurance and patient payments in alignment with company policy and regulatory standards, ensuring precision and timeliness in all financial transactions.
• Resolve daily auto-posted ERA errors to prevent downstream reconciliation issues and maintain clean patient ledgers.
• Import and upload payment files from clearinghouses and payer websites, ensuring all batches are processed promptly and without error.
• Manually post payments received via bank lockbox deposits, facility deposits, and RTA checks with strict attention to detail.
• Perform adjustments, billing corrections, auditing, and account analysis to ensure accuracy in patient financial records.
• Support month-end reconciliation and closing processes by verifying all payments, adjustments, and recoupments are recorded prior to finalization.
• Process payment batches and collaborate with billing staff to identify and correct posting discrepancies in real time.
• Handle remote bank deposits and manually post cash receipts from local bank deposits, maintaining strict adherence to deadlines and accuracy standards.
• Work with the Client Relations Manager to research and resolve payment discrepancies, with a focus on increasing electronic payment adoption.
• Provide Accounts Receivable (AR) support by researching and following up on outstanding insurance claims.
• Prepare and submit corrected or appealed claims with complete supporting documentation as needed.
• Assist in resolving billing issues and recommend adjustments or write-offs to management based on policy and regulatory guidelines.
• Contribute to revenue cycle integrity by supporting claim resubmissions, appeals, and patient balance review processes.
• Maintain high standards of organizational efficiency while managing multiple concurrent tasks in a fast-paced, deadline-driven environment.
• Utilize strong written and verbal communication skills to coordinate with internal teams and resolve financial discrepancies effectively.
• Interpret complex instructions and apply them accurately across varied payment scenarios and payer requirements.
• Ensure compliance with medical billing regulations, payer policies, and industry-standard medical terminology in all posting and reconciliation activities.
• Maintain proficiency in ten-key entry with consistent speed and accuracy to support high-volume payment processing.
• Operate effectively within Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer to complete daily responsibilities.

🎯 Requirements

• Knowledge of payment posting processes, including adjustments, write-offs, and refunds
• Familiarity with medical billing, payer policies, insurance laws, and medical terminology
• Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer
• Ten-key proficiency with speed and accuracy
• Strong organizational skills and ability to manage multiple tasks in a deadline-driven environment
• Prior medical billing/AR experience preferred

🏖️ Benefits

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Skills & Technologies

Remote

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Prompt, Inc.

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About Prompt, Inc.

Prompt is a healthcare technology company that provides cloud-based electronic health record and practice management software designed for physical, occupational, speech, and behavioral therapy clinics. Its unified platform integrates scheduling, documentation, billing, analytics, and patient engagement tools to streamline workflows, reduce administrative burden, and improve clinical and financial outcomes for therapy practices of all sizes.

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