Principal Product Designer & Product Manager

ButterflyMX Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Principal Product Designer & Product Manager at ButterflyMX, you will redefine how products are built in an AI-accelerated world by merging strategic thinking with hands-on design execution, ensuring that innovation remains grounded in human-centered principles while driving measurable business impact across hardware and software ecosystems.
• You will lead the full product lifecycle—from discovery and research to design, execution, and iteration—owning outcomes that balance user needs, technical feasibility, and business goals, while shaping the future of integrated product teams through AI-enhanced workflows and cross-functional leadership.
• ButterflyMX is a mission-driven, remote-first company transforming access control for multifamily, commercial, and student housing properties worldwide, serving over 20,000+ properties with solutions that reduce operational costs and elevate tenant satisfaction through intuitive, secure, and scalable technology.
• You will join a values-driven culture rooted in delighting customers, taking ownership, collaborating openly, speaking up, thinking big while acting small, and persisting with tenacity—where your work directly influences how people experience access and security in their daily lives.
• In this role, you will pioneer new models of product development by establishing AI-augmented design processes, defining cross-functional success metrics, and mentoring teams on blending data, user insight, and craft to create products that are both innovative and deeply human.
• You will drive substantial business outcomes by leading discovery efforts including user research, market analysis, and competitive intelligence, ensuring that every product decision is informed by real-world needs and strategic foresight.
• You will establish success metrics that span the entire product experience—from initial interaction to long-term engagement—using data to validate impact and guide iterative improvements across web, mobile, and tablet platforms.
• You will partner with engineering, business, and executive teams to align on product and design direction, presenting concepts with clarity and confidence while ensuring feasibility without compromising vision through strong cross-functional relationships.
• You will lead end-to-end design processes for major product features, facilitating design sprints and workshops that bring together diverse stakeholders to co-create solutions that are innovative, usable, and technically sound.
• You will champion human-centered design while leveraging AI tools to accelerate workflows, enhance creativity, and maintain high standards through active contribution to design systems and consistent quality across all touchpoints.
• You will advocate for user-centered design principles and best practices, partnering with QA and engineering teams to uphold excellence and ensure that every release reflects both aesthetic integrity and functional reliability.

🎯 Requirements

• 8-12 years of hybrid product design and product management experience with a strong portfolio showcasing work across multiple platforms including web, mobile, and tablet experiences
• Deep understanding of AI/ML capabilities and how they reshape product development workflows, including practical experience integrating AI tools into design and decision-making processes
• Exceptional sense of ownership and care, combined with a high degree of agency—proactively identifying issues and driving solutions without waiting for direction
• Fluency in modern design tools (e.g., Figma, Sketch, Adobe Creative Suite) and prototyping methods, with ability to create high-fidelity mockups and interactive prototypes
• Strong analytical skills with proven experience in data-driven decision making, including defining metrics, interpreting user data, and using insights to guide product strategy
• Excellent visual, written, and verbal communication abilities, capable of articulating complex ideas clearly to diverse audiences including executives, engineers, and cross-functional partners
• Comfort with ambiguity and ability to bring clarity to complex, undefined problems through structured thinking, facilitation, and iterative exploration
• Systems thinking approach to product ecosystems, understanding how hardware, software, user behavior, and business models interact across touchpoints

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans starting day 1, with ButterflyMX covering 80% of the cost for employees
• 401(k) plan with company match to support long-term financial wellness and retirement planning
• Generous time off including 10 paid holidays, 20 vacation days, 5 sick days, and 3 floating holidays annually
• Basic Life and Accidental Death and Dismemberment Insurance fully covered (100%) by ButterflyMX for all employees
• Short and Long Term Disability insurance fully covered (100%) by the company, providing income protection during health-related absences
• Paid Family Leave to support employees during significant life events such as childbirth, adoption, or family care needs
• Employee Assistance Program offering confidential counseling and support services for mental health, financial, and legal concerns
• Quarterly self-care stipends to promote well-being through flexible reimbursement for wellness activities, subscriptions, or personal development
• Access to optional pre-tax benefits including FSA/HSA for healthcare, Dependent Care FSA, and Commuter Benefits, as well as supplemental insurance options like Supplemental Life, AD&D, Hospital Indemnity, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance

Skills & Technologies

Product Management

Senior

Remote

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ButterflyMX Inc.

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About ButterflyMX Inc.

ButterflyMX Inc. provides cloud-based access control and intercom systems for multifamily, commercial, and student housing properties. Its platform replaces legacy intercoms with smartphone-based entry, supports video calling, delivery PINs, and integrations with property management software. Founded in 2014, the company serves over 10,000 properties across North America.

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