Principal Software Engineer - Developer Platform

📋 Description

• • As a Principal Software Engineer on the Developer Platform team at New Relic, you will be at the forefront of transforming our internal tooling into an Agentic AI Developer Platform. This pivotal role involves hands-on coding, sophisticated system design, and strategic leadership to revolutionize developer productivity and enhance the security and integration of our development lifecycle.
• • You will be instrumental in migrating our platform from legacy DevSecOps practices to a cutting-edge AI-driven environment, leveraging the power of Generative AI to empower our engineering teams.
• • Your responsibilities will include actively writing production-level code, demonstrating a deep understanding of software architecture, and contributing to the design and implementation of scalable, robust systems.
• • You will play a key role in influencing both engineering teams and C-level stakeholders, acting as a thought leader and advocate for AI-driven development strategies.
• • This position requires a strong ability to communicate complex technical concepts effectively, both in writing and orally, and to collaborate across diverse teams and time zones.
• • You will be expected to lead and mentor a significant group of engineers, potentially over 60+, fostering a culture of innovation and continuous improvement.
• • The role demands a strategic vision for how AI and machine learning can enhance observability, predictive analytics, and overall developer experience.
• • You will contribute to the development of AI-powered features that provide deep insights into application performance and infrastructure, enabling data-driven decisions.
• • A significant aspect of the role involves ensuring the integrity and security of our AI-driven solutions throughout the development and deployment lifecycle.
• • You will be involved in architecting and implementing solutions that integrate Generative AI capabilities into our core developer workflows.
• • This includes exploring and applying knowledge of generative models such as GANs, VAEs, and LLMs (e.g., GPT series, BERT) to solve real-world engineering challenges.
• • You will work with cloud platforms and AI-focused libraries (TensorFlow, PyTorch, Hugging Face Transformers) to build and maintain CI/CD pipelines with integrated security controls.
• • A core part of your work will be to align AI/ML initiatives with broader business goals, demonstrating how AI can drive value and competitive advantage for New Relic.
• • You will be responsible for creating AI Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) to validate new technologies and approaches.
• • The role requires a strong understanding of DevSecOps practices and their implementation in enterprise environments, ensuring security is embedded throughout the development process.
• • You will leverage your expertise in containerization technologies like Docker and Kubernetes, including their security implications.
• • Experience with infrastructure as code (Terraform, CloudFormation, Pulumi) and secrets management solutions (HashiCorp Vault, AWS Secrets Manager) will be crucial for building and managing our platform.
• • You will contribute to the evolution of our observability platform, ensuring it remains state-of-the-art and capable of meeting the demands of an AI-first world.
• • This is an opportunity to shape the future of developer tooling at a leading observability company, working with a talented global team dedicated to innovation.
• • You will be a key player in driving the adoption of advanced AI technologies within the engineering organization, fostering a culture of learning and experimentation.
• • Your leadership will extend to guiding architectural decisions, setting technical direction, and ensuring the successful delivery of complex projects.
• • The role offers the chance to work on challenging problems at scale, impacting thousands of customers and contributing to the success of businesses worldwide.
• • You will be a champion for best practices in software engineering, system design, and AI implementation, mentoring other engineers and promoting knowledge sharing.
• • Your work will directly contribute to New Relic's mission of empowering companies to thrive by providing unparalleled insights into their digital systems.
• • You will be at the intersection of cloud computing, AI/ML, and software development, driving innovation in a rapidly evolving technological landscape.
• • This position requires a proactive approach to identifying opportunities for improvement and a commitment to delivering high-quality, secure, and scalable solutions.
• • You will collaborate with product managers, designers, and other engineering teams to define roadmaps and deliver impactful features.
• • The role emphasizes a hands-on approach, requiring you to be deeply involved in the technical details while also maintaining a strategic perspective.
• • You will be a critical voice in technical discussions, architectural reviews, and strategic planning sessions.
• • Your ability to influence and lead across different levels of the organization will be essential for driving the adoption of the new AI-driven developer platform.
• • This is a unique opportunity to make a significant impact on the future of developer productivity and observability through the strategic application of AI.