Product Builder

📋 Description

• • **A pioneering role redefining software development in hospitality technology**: As a Product Builder at Mews, you will transcend traditional engineering roles by shaping not just *how* software is built, but *what* gets built. This role is critical to Mews’ mission of accelerating digital transformation in global hospitality, where you will drive high-impact product initiatives that directly enhance customer experiences and operational efficiency. Your work will influence how thousands of hotels worldwide leverage AI-native, cloud-based solutions to streamline operations, maximize revenue, and elevate guest satisfaction.
• • **What you’ll do day-to-day**:
• • **Own end-to-end product initiatives**: From identifying customer pain points to defining solutions, prototyping, and deploying production-ready features, you’ll take full ownership of initiatives that span multiple teams and domains. This includes designing systems for product-led growth, intelligent onboarding workflows, multi-property operational tooling, and AI-powered features like Smart Tips and co-pilot functionalities.
• • **Build rapidly, iterate relentlessly**: Embrace a culture of experimentation by shipping early, gathering real-world feedback, and refining solutions based on data and user insights. Your work will prioritize speed without compromising quality, ensuring that every iteration delivers tangible value to customers.
• • **Lead cross-functional collaboration**: Work closely with Product Managers and Designers to align on strategic direction while maintaining autonomy in execution. You’ll act as a self-contained unit, making critical decisions, running experiments, and delivering outcomes independently.
• • **Champion AI-native development**: Drive the adoption of cutting-edge AI tools (e.g., Claude for code generation, Cursor for AI-native IDEs, Lovable for prototyping) to accelerate development, reduce waste, and unlock scalability. You’ll mentor peers in leveraging these tools to build faster, smarter, and more efficiently.
• • **Set the standard for technical and product excellence**: Build systems that are not only functional but also sustainable and adaptable. Your work will establish reusable patterns, frameworks, and services that empower other engineers and Product Builders to innovate at scale.
• • **Mentor and elevate the team**: Lead by example by coaching engineers and other Product Builders, fostering a culture of experimentation, autonomy, and pragmatic problem-solving. Your leadership will help shape best practices for AI-native development and product thinking across the organization.
• • **About Mews**: Mews is a $2.5 billion Hotel Tech unicorn revolutionizing the hospitality industry with its industry-leading property management solution. Powering over 5,000 customers across 85+ countries, Mews is recognized as the Best PMS of 2025 and a Best Place to Work in Hotel Tech. The company thrives on innovation, diversity, and a relentless focus on customer outcomes. As a Product Builder, you’ll join a global team of passionate innovators who value freedom, creativity, and the impact of their work.
• • **What you’ll learn and achieve**:
• • **Master the art of product-led engineering**: Develop a rare blend of technical depth and product intuition, enabling you to build solutions that resonate with customers and drive measurable business outcomes. This role will hone your ability to navigate ambiguity, make data-informed trade-offs, and deliver high-leverage initiatives.
• • **Shape the future of AI in hospitality**: Play a pivotal role in defining how AI transforms hospitality technology. You’ll gain hands-on experience with emerging AI tools and methodologies, positioning yourself at the forefront of AI-native development. Your contributions will influence not just Mews’ product roadmap but also industry-wide standards for AI integration in software development.