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Product Designer

Feathr Inc.

Job Overview

Location

USA

Job Type

Full-time

Full Job Description

📋 Description

• Join Feathr Inc., a leading Nonprofit Marketing Platform trusted by over 1,300 nonprofits, and contribute to our mission of empowering organizations to unlock more results, time, and confidence. We are dedicated to building an amazing culture where talented individuals can do their best work and "help the helpers."
• As a Product Designer, you will be a critical member of 1-2 product pods, working collaboratively with engineers, product managers, and stakeholders to craft exceptional user experiences for nonprofit professionals navigating complex marketing and fundraising workflows.
• This role offers a significant opportunity for autonomy and professional growth. You will be responsible for the end-to-end design process for your assigned pod's initiatives, from initial discovery and user research through to final implementation and iteration.
• You will collaborate closely with our Senior Product Designer on the evolution of our design system, contributing to strategic projects and ensuring design consistency and scalability across the platform.
• Your primary focus will be on designing intuitive and effective solutions for key areas such as campaign management, fundraising tools, email marketing, integrations, and overall platform usability.
• You will play a vital role in conducting user research and usability testing to deeply understand the needs of our nonprofit users, validate design decisions, and ensure our products meet their evolving requirements.
• A key aspect of your role will involve partnering closely with engineers, particularly your pod's Principal Front-End Engineer, to guarantee high-quality implementation of designs and facilitate seamless handoffs.
• You will be instrumental in creating detailed design specifications and documentation that effectively bridge design intent with technical implementation, ensuring clarity and alignment across teams.
• Embrace innovation by exploring and experimenting with AI-assisted design workflows, leveraging tools like Claude Code, Cursor, and Figma MCP integrations to enhance efficiency and creativity.
• Actively participate in experimenting with design-to-code tooling and advanced prototyping approaches that aim to significantly improve the collaboration and efficiency between design and development teams.
• You will have the opportunity to shape our design processes and standards as Feathr continues to scale, contributing to the maturation of our design practice.
• Contribute to high-level design thinking around emerging technologies and their potential applications to address the unique challenges faced by nonprofit organizations.
• This role demands a proactive and self-starting individual who takes ownership of their work, operates with a high degree of independence, and drives projects forward with minimal supervision.
• You will need to be flexible and adaptable to changing priorities while maintaining a strong conviction to advocate for user needs and uphold design quality standards.
• Excellent communication skills are essential, enabling you to articulate design rationale clearly, effectively collaborate with cross-functional teams, and make autonomous decisions when necessary.
• As an empathetic collaborator, you will build trust through kind, thoughtful interactions and the ability to provide and receive constructive feedback.
• A genuine eagerness to learn and grow is paramount. You will actively seek feedback, embrace new tools and methodologies, and continuously refine your design craft.
• We are particularly interested in candidates who possess a curiosity about AI and emerging tools, showing an interest in exploring AI-assisted design workflows, code generation, and design-to-dev automation.
• Experience contributing to or maintaining component libraries and a passion for design systems are highly valued, as you will be instrumental in their ongoing development.
• Comfort with ambiguity is key, as you will be expected to navigate evolving priorities and make progress even when faced with incomplete information.
• Your day-to-day will involve owning the design for 1-2 product pods, delivering comprehensive, end-to-end solutions from initial research and ideation through to final implementation.
• You will design innovative new features and enhancements for our core product areas, including campaign management, fundraising tools, email marketing, integrations, and usability initiatives.
• You will actively collaborate on the development of our design system, helping to evolve and maintain our component libraries and establish robust design standards.
• Partner closely with product managers and key stakeholders to clearly define problems, explore potential solutions, and align on project priorities.
• Conduct user research and usability testing to validate design decisions and gain a deeper understanding of our nonprofit users' specific needs and pain points.
• Create detailed design specifications and documentation that effectively communicate design intent to technical teams and ensure smooth implementation.
• Explore and implement AI-assisted design workflows using cutting-edge tools to enhance productivity and innovation.
• Experiment with design-to-code tooling and advanced prototyping techniques to streamline the design-to-development process.
• Contribute to the strategic direction and refinement of our design processes and standards as the company scales.
• Engage in design thinking sessions focused on emerging technologies and their application to solve nonprofit sector challenges.
• This role is ideal for a designer who thrives in a collaborative, fast-paced environment and is passionate about using design to make a tangible impact on the nonprofit sector.

🎯 Requirements

• 3-5 years of product design experience, preferably within SaaS, B2B, or workflow-heavy product environments.
• Strong proficiency in Figma for design, prototyping, and comprehensive design system work.
• Demonstrated ability to collaborate effectively with engineers and product managers, understanding front-end development concepts (HTML, CSS, component architecture) to facilitate clear communication.
• A robust portfolio showcasing your problem-solving process, design decision-making, and the measurable impact of your work.
• Experience working within and evolving design systems, maintaining consistency and contributing to component libraries.

🏖️ Benefits

• Comprehensive health, dental, and vision insurance (99% health insurance coverage).
• Generous paid time off, including vacation time and sick time for physical and mental well-being.
• Extended "Summr" and "Wintr" breaks, offering additional time for rest and rejuvenation.
• Professional development budget to support continuous learning and skill enhancement.
• Home office stipend to ensure a comfortable and productive remote work setup.

Skills & Technologies

Design

Remote

$80k-90k

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Feathr Inc.

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About Feathr Inc.

Feathr is a Customer Data Platform (CDP) that empowers businesses to unify, understand, and activate their customer data. It provides a scalable solution for collecting data from various sources, building unified customer profiles, and segmenting audiences for targeted marketing campaigns. Feathr's platform enables marketers to gain deeper insights into customer behavior, personalize customer experiences across channels, and measure the impact of their marketing efforts. This helps organizations drive better engagement, increase conversions, and optimize their marketing ROI by leveraging a comprehensive view of their customers. The platform is designed for ease of use, allowing teams to activate data without extensive technical expertise.

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