Product Designer

📋 Description

• • Haven Headache and Migraine Relief is at the forefront of revolutionizing migraine care, addressing the needs of 40 million Americans affected by this debilitating neurological condition. Backed by esteemed investors like Precursor Ventures and 1843 Capital, we are dedicated to transforming the landscape of migraine treatment through a sophisticated blend of telemedicine, AI-driven monitoring, and highly personalized care plans. Our early clinical results are nothing short of exceptional, with our initial patient cohort experiencing a remarkable 70% improvement rate, effectively halving the number of days impacted by headaches.
• • Our design philosophy at Haven is deeply rooted in empathy and user-centricity. We are committed to creating product and service touchpoints that are not only clear and delightful but also thoughtfully integrated into the daily routines of both patients and clinicians. This means designing experiences that feel intuitive, supportive, and seamlessly woven into the fabric of their lives, reducing friction and enhancing the overall care journey.
• • As a Product Designer, you will play a pivotal role in shaping and evolving our care delivery platform as we enter a significant growth phase. You will collaborate closely with cross-functional teams, delving into complex challenges and translating the nuanced needs of patients and healthcare providers into elegant, effective design solutions. This role offers a unique opportunity to be an early employee, contributing significantly to the formation of our design culture, product strategy, and service vision, thereby setting a high standard for all Haven experiences.
• • Your primary responsibilities will encompass the end-to-end design process, from initial concept and exploration to detailed execution and refinement. You will work across a diverse spectrum of projects, focusing on designing the intricate experiences that define our service journey. This involves a deep dive into user workflows, identifying pain points, and architecting solutions that are both innovative and practical.
• • A crucial aspect of this role involves working intimately with clinicians, operations teams, and patients. By fostering a deep understanding of the individuals who interact with our service, you will become a champion for their needs, effectively rallying the entire Haven team around the core problems we aim to solve. This collaborative approach ensures that our designs are grounded in real-world needs and deliver tangible value.
• • You will be instrumental in exploring new product solutions, iterating rapidly based on feedback and testing, and ultimately delivering detailed UX and UI designs. This continuous cycle of improvement is essential for evolving and enhancing our care delivery platform, ensuring it remains at the cutting edge of patient care.
• • Beyond direct product design, you will contribute to our design operations. This includes fostering a positive and collaborative tone within the Design team and across the entire company, promoting best practices, and helping to build a strong, cohesive design function that supports Haven's ambitious goals.
• • This role demands a proactive and iterative approach to design, where you will be expected to explore, test, and refine solutions to continuously improve our patient and provider experiences. You will be a key contributor to defining the user interface and user experience of our digital products, ensuring they are intuitive, accessible, and aligned with our brand's commitment to thoughtful care.
• • You will also be involved in service design, considering the holistic patient journey beyond just the digital interface. This includes mapping out touchpoints, identifying opportunities for improvement in communication, support, and overall care delivery, ensuring a seamless and supportive experience from start to finish.
• • As an early member of the team, your influence will extend to shaping the product roadmap and strategic direction. You will have the opportunity to provide critical design input on new features, product initiatives, and the overall vision for Haven's platform, making a significant impact on the company's trajectory.