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Product Manager - Digital Business Banking

Fiserv, Inc.

Job Overview

Location

Lincoln, Nebraska

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end product lifecycle for Fiserv’s award-winning Digital Business Banking platform, translating the financial pain-points of small-to-mid-sized businesses into elegant, scalable digital experiences that move over $2 trillion in annual transaction volume.
• Partner with UX researchers, enterprise architects, and 50+ agile squads to define, prioritize, and deliver road-map items across online, mobile, and open-banking APIs—balancing regulatory requirements, security mandates, and commercial ROI.
• Act as the voice of the business customer in every grooming session, sprint demo, and executive steering committee; quantify opportunity size with TAM/SAM models, build business cases, and secure funding for new capabilities such as real-time cash-flow forecasting, integrated invoice financing, and same-day ACH batch controls.
• Translate complex treasury-management workflows—positive pay, remote deposit capture, multi-user entitlements, and sweep accounts—into intuitive self-service flows that reduce call-center volume by 20% and accelerate client onboarding from weeks to hours.
• Lead quarterly “voice of client” councils with CFOs, controllers, and fintech developers; synthesize feedback into user stories, acceptance criteria, and measurable OKRs (adoption, NPS, revenue lift, churn reduction) that guide release planning.
• Monitor competitive landscape, emerging regulations (FFIEC, Nacha, Faster Payments), and open-banking standards to ensure the platform remains “future-proof”; publish internal briefs that influence corporate strategy and M&A pipeline.
• Collaborate with data scientists to surface AI-driven insights—anomaly detection on outgoing wires, predictive ledger balances, and automated receivables matching—driving 15% reduction in overdraft fees and 30% faster reconciliation for end-users.
• Define go-to-market plans in lockstep with Sales, Marketing, and Client Success; craft pricing matrices, ROI calculators, sales playbooks, and release webinars that empower 2,000+ bank partners to cross-sell and upsell digital treasury packages.
• Own P&L performance for your product line, forecasting revenue, tracking COGS, and optimizing SaaS margins; present quarterly results to C-suite and adjust investment allocations to maximize EBITDA contribution.
• Champion an inclusive, growth-minded culture by mentoring junior PMs, leading guild sessions on agile best practices, and participating in Fiserv’s Women in Technology and Pride+ ERGs—turning possibilities into realities for associates and clients alike.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Technology, or related field plus 4+ years of product-management experience in business banking, treasury-management, or commercial payments.
• Demonstrated success owning a digital banking product roadmap from conception to launch, with quantifiable KPIs such as MAU growth, revenue lift, or churn reduction.
• Deep fluency in Agile Scrum ceremonies, user-story writing, JIRA/Confluence, and SAFe portfolio planning; able to prioritize across conflicting stakeholder demands.
• Nice-to-have: MBA or relevant fintech certification; experience with open-banking APIs, ISO 20022, BIAN models, or cloud-native microservices architecture.

🏖️ Benefits

• Competitive base salary plus annual performance bonus and Fiserv equity via Employee Stock Purchase Plan with 15% discount.
• Comprehensive well-being bundle: medical, dental, vision, life, and disability coverage from day one, plus free virtual counseling through the Employee Assistance Program.
• Generous paid time off—including recharge days, paid volunteerism, and ten company holidays—and a flexible hybrid schedule anchored from our Lincoln, Nebraska tech hub.
• 401(k) with 6% company match, student-loan refinancing program, tuition reimbursement up to $5,250/year, and internal mobility pathways to advance your career across 40+ countries.

Skills & Technologies

🇺🇸 Lincoln, Nebraska

💵 Salary not specified

⏰ Full Time

🔴 Senior

📋 Product Manager

👨‍🎓 Degree required

⚡ TypeScript

⚡ Git

⚡ R

Remote

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Fiserv, Inc.

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About Fiserv, Inc.

Fiserv, Inc. provides financial services technology to banks, credit unions, investment firms, and merchants worldwide. Core offerings include account processing, digital banking, card issuer services, network and payment processing, e-commerce, merchant acquiring, and risk and compliance solutions. The company serves more than 12,000 financial institutions and large enterprises, enabling them to process deposits, loans, payments, and digital transactions across multiple channels while managing regulatory and cybersecurity requirements.

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