Job Overview
Location
Greece
Job Type
Full-time
Category
Other
Date Posted
March 26, 2026
Full Job Description
đź“‹ Description
- • As a QA Analyst - AI Solutions (Greek Speaking) at Sword Health, you will play a critical role in ensuring the quality, reliability, and user experience of our AI-powered healthcare platform, directly contributing to the mission of making world-class, AI-first healthcare accessible to millions globally while reducing unnecessary healthcare costs.
- • Your work will directly impact patient outcomes by validating that AI-driven interventions in pain management, women’s health, movement health, and mental health are safe, effective, and culturally appropriate for Greek-speaking users, helping Sword Health maintain its leadership in evidence-based digital therapeutics.
- • You will collaborate closely with cross-functional teams including AI engineers, product managers, clinicians, and localization specialists to design, execute, and report on test plans that validate both functional and linguistic accuracy of AI interactions in Greek.
- • Day-to-day responsibilities include creating and maintaining detailed test cases based on user stories and acceptance criteria, performing manual and exploratory testing of web and mobile applications, identifying and documenting defects in Jira, and verifying fixes across multiple environments.
- • You will conduct linguistic and cultural validation of AI-generated content, ensuring that all user-facing messages, instructions, and feedback in Greek are clinically accurate, empathetic, and aligned with local healthcare norms and regulations.
- • You will participate in agile ceremonies (stand-ups, sprint planning, retrospectives) to provide QA insights, advocate for quality gates, and help refine acceptance criteria with a focus on user experience and accessibility.
- • You will contribute to test automation efforts by identifying repetitive test scenarios suitable for automation and working with automation engineers to ensure Greek language inputs and outputs are properly handled in test scripts.
- • You will support user acceptance testing (UAT) with Greek-speaking beta users and clinical partners, gathering feedback on usability and effectiveness to inform product iterations.
- • You will maintain up-to-date knowledge of Sword Health’s AI Care platform features across its expanding portfolio (pain, women’s health, movement, mental health) to ensure comprehensive test coverage.
- • You will help establish and improve QA processes, metrics, and best practices tailored to AI-driven healthcare products, including monitoring model drift in language understanding and response generation.
- • Sword Health is a mission-driven, fast-growing innovator at the intersection of AI and healthcare, backed by over $500M in funding and proven clinical results, offering a unique opportunity to work on technology that measurably improves lives.
- • You will join a diverse, global team of clinicians, engineers, and designers who are passionate about transforming healthcare through AI, with a strong emphasis on collaboration, transparency, and continuous learning.
- • The company fosters a culture of ownership and impact, where your contributions to quality assurance directly influence product releases, customer satisfaction, and clinical outcomes for thousands of Greek-speaking users.
- • In this role, you will develop deep expertise in testing AI-powered healthcare applications, gaining rare experience in validating conversational AI, multimodal interfaces, and regulated digital health products.
- • You will enhance your skills in agile QA methodologies, defect tracking, linguistic validation, and cross-functional communication while working with cutting-edge AI technologies used in real-world clinical settings.
- • This position offers significant growth potential into senior QA, test lead, or specialization in AI/ML testing, localization QA, or healthcare compliance testing within a rapidly scaling global health tech leader.
🎯 Requirements
- • Fluency in Greek (native or bilingual level) and professional proficiency in English, both written and verbal, to effectively test and validate AI-generated content and communicate with global teams.
- • Minimum 2 years of experience in software quality assurance, including manual test case creation, execution, defect tracking, and participation in agile development cycles.
- • Familiarity with testing web and mobile applications, preferably in healthcare, wellness, or AI-driven products, with understanding of usability, accessibility, and localization principles.
- • Experience using Jira or similar test management tools for logging, tracking, and reporting defects and test progress.
- • Strong attention to detail, analytical thinking, and ability to empathize with end-users to anticipate usability issues and edge cases in conversational AI interactions.
- • Nice-to-have: Basic understanding of AI/ML concepts, natural language processing (NLP), or experience testing conversational interfaces or chatbots.
🏖️ Benefits
- • Competitive salary commensurate with experience, plus performance-based bonuses tied to company and individual goals.
- • Comprehensive health, dental, and vision insurance coverage for you and your dependents, including access to mental health and wellness resources.
- • Generous paid time off (PTO) policy, including vacation, sick leave, and company-observed holidays, promoting work-life balance and well-being.
- • Opportunities for professional development, including access to training programs, conferences, and certifications relevant to QA, AI, and healthcare technology.
- • Remote-friendly work environment with flexibility to collaborate effectively across time zones while maintaining strong team connections.
- • Equity participation through stock options, allowing you to share in the long-term success and growth of Sword Health.
Skills & Technologies
Onsite
About Sword Health, Inc.
Sword Health is a digital musculoskeletal care company that delivers virtual physical therapy and behavioral health programs through AI-guided technology and clinical specialists. The platform pairs members with licensed physical therapists and health coaches to treat back, joint, neck, and muscle pain without surgery or opioids. Combining motion-tracking sensors, mobile apps, and personalized care plans, it serves employers, health plans, and individuals across the United States and Europe. Founded in 2015, the company aims to reduce costs, improve outcomes, and expand access to evidence-based rehabilitation and chronic pain management at scale.
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