Salesforce Business Analyst (CPQ) - Philippines

📋 Description

• • Are you a Salesforce virtuoso with a passion for CPQ solutions and a knack for transforming business challenges into elegant technological triumphs? Thunder is on the hunt for a highly analytical and client-focused Salesforce Business Analyst (CPQ) to join our thriving remote team, based in the Philippines. This isn't just another job; it's an opportunity to become a vital part of a global team of builders, innovators, and problem-solvers who are shaping the future of Salesforce and Amazon consulting.
• • As a Salesforce Business Analyst at Thunder, you will be at the forefront of delivering innovative solutions. Your primary mission will be to dive deep into understanding our clients' unique business requirements and technological landscapes. You'll be the bridge between complex business needs and the powerful capabilities of the Salesforce platform, particularly its CPQ (Configure, Price, Quote) functionalities. This involves meticulously capturing client stories, anticipating their future needs, and translating these insights into actionable solution designs.
• • Your role will extend to leveraging the collective knowledge and collaborative spirit of the Thunder team. By engaging with organizational knowledge and fostering strong cross-functional collaboration, you will be instrumental in optimizing customer solutions. This means not only identifying the best path forward but also ensuring that the solutions are robust, scalable, and aligned with client objectives.
• • A critical aspect of your responsibilities will be defining and driving comprehensive testing plans. You'll ensure that the solutions we deliver are not only functional but also meet and exceed client expectations. This includes facilitating evaluation sessions with clients, confirming that feature applications directly address their business needs, and meticulously documenting outcomes.
• • Mastering prioritization techniques is key to success in this role, especially within an Agile development environment. You will be responsible for leading the delivery of features for customers, ensuring that development efforts are focused on the highest-impact items and that progress is made efficiently. This requires a keen understanding of Agile methodologies and the ability to manage backlogs effectively.
• • You will serve as a primary point of contact for customer interactions, providing an exceptional client experience and developing your client relationship management skills. Building trust and rapport is paramount, as is demonstrating a deep understanding of their business and how Salesforce can empower them.
• • Taking ownership of proposing and delivering customer solutions is a core tenet of this role. You will be empowered to take initiative, present your findings and recommendations, and see solutions through to successful implementation. This requires a blend of technical acumen, business insight, and strong presentation skills.
• • Continuous learning and expanding your expertise within the Salesforce ecosystem are not just encouraged but expected. We are committed to your professional growth, and you will have ample opportunities to deepen your knowledge of the Salesforce platform and its evolving capabilities.
• • You will partner closely with Team Leads who will provide mentorship, guiding you in honing your consulting skills and advancing your career path within Thunder. This mentorship is designed to help you elevate your capabilities and achieve your professional aspirations.
• • Developing project management skills will be a significant part of your growth trajectory, enabling you to eventually lead entire projects. You will gain exposure to project planning, execution, and monitoring, preparing you for greater leadership responsibilities.
• • Flexibility is a hallmark of our culture. You will be expected to assist with additional tasks or projects outside of your core responsibilities as business needs arise, demonstrating your commitment to the team and the company's success. This adaptability is crucial in a dynamic consulting environment.
• • Your ability to look 'under the hood' of the Salesforce platform, test new features, and proactively identify innovative ways to overcome challenges and clear roadblocks will set you apart. We value grit, resilience, and a proactive approach to problem-solving.
• • This role requires a proactive and innovative mindset, where you are not afraid to challenge the status quo and find creative solutions to complex problems. Your analytical prowess will be essential in dissecting issues, identifying root causes, and formulating effective strategies.
• • Ultimately, you will contribute to delivering exceptional value to our clients, ensuring their success on the Salesforce platform and solidifying Thunder's reputation as a leader in Salesforce consulting.