Salesforce Program Manager with CPQ Exp - (Contract)

📋 Description

• • Lead end-to-end delivery of a strategic enterprise client’s Salesforce CPQ migration program, ensuring alignment with business objectives and technical requirements.
• • Serve as the primary point of contact for client leadership, representing the program at the executive level from day one with clear communication and status reporting.
• • Drive stakeholder alignment across Sales, Revenue Operations (RevOps), and IT teams to ensure cohesive execution and adoption of the CPQ solution.
• • Manage sprint cadence and agile delivery cycles, coordinating cross-functional teams to meet milestones, resolve blockers, and maintain momentum throughout the program lifecycle.
• • Own issue resolution for technical, process, and organizational challenges arising during CPQ implementation, escalating risks proactively and proposing actionable solutions.
• • Coordinate with Bounteous internal teams including Cloud, Data & AI, and Digital Engineering to integrate CPQ with complementary systems and ensure seamless data flow.
• • Define and track key program metrics to measure success, including adoption rates, process efficiency gains, and revenue impact post-migration.
• • Maintain comprehensive documentation of program scope, change requests, decision logs, and training materials to support knowledge transfer and long-term sustainability.
• • Ensure compliance with Bounteous’ Co-Innovation methodology by fostering collaborative, value-driven engagement with the client team.
• • Act as the bridge between client expectations and technical delivery, translating business needs into clear requirements for implementation teams.
• • Conduct regular program reviews with client stakeholders to review progress, adjust priorities, and secure buy-in for next-phase initiatives.
• • Manage vendor and partner integrations related to CPQ, ensuring third-party tools align with the client’s Salesforce ecosystem.
• • Anticipate change management challenges and develop tailored communication plans to support user adoption across global sales teams.
• • Maintain strict adherence to project timelines, budgets, and quality standards as defined in the client engagement agreement.
• • Participate in client onboarding and offboarding processes, ensuring smooth transitions and handover of deliverables and institutional knowledge.
• • Stay current on Salesforce CPQ product updates and industry best practices to advise clients on optimal configuration and future roadmap planning.
• • Collaborate with Bounteous’ Practice Leads to refine program delivery frameworks and contribute to internal knowledge repositories.
• • Travel may be required to client sites as needed to facilitate workshops, stakeholder meetings, and on-site implementation support.