Job Overview
Location
Remote (India)
Job Type
Full-time
Category
Other
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • As a Salesforce Administrator at GoTo, you will play a critical role in enabling marketing, sales, and service teams to operate efficiently by managing and optimizing the Salesforce platform across Sales Cloud, Service Cloud, and CPQ.
- • Your day-to-day responsibilities include administering user accounts, permissions, and security settings; configuring objects, fields, formulas, validation rules, and approval flows; creating and maintaining reports and dashboards for data-driven decision-making; collaborating with cross-functional teams to gather requirements and implement process improvements; and providing user onboarding, training, and ongoing support to ensure high adoption and satisfaction.
- • GoTo’s Marketing team drives the company’s global presence and voice using AI-powered insights and innovative tools, fostering a culture of creativity, curiosity, and inclusive problem-solving where employees are empowered to shape the company’s story and connect meaningfully with customers worldwide.
- • In this role, you will deepen your expertise in Salesforce administration, strengthen your analytical and troubleshooting abilities, enhance your cross-functional communication skills, and gain hands-on experience with data integration and process automation—positioning you for growth into senior Salesforce or CRM operations roles.
🎯 Requirements
- • Hands-on Salesforce administration experience with 1–2 years supporting Sales Cloud, Service Cloud, and/or CPQ in a dynamic environment
- • Strong analytical and troubleshooting skills with the ability to resolve user issues and optimize system performance
- • Excellent communication and collaboration abilities to explain technical concepts clearly and work effectively across departments
- • Experience managing multiple priorities in a fast-paced setting and scaling processes for organizational growth
- • Familiarity with Salesforce data management using API tools such as Data Loader or Workbench, including extracting, inserting, and updating data
- • (Nice-to-have) Experience integrating marketing or sales tools with Salesforce
🏖️ Benefits
- • Comprehensive health benefits to support your physical and mental well-being
- • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- • Tuition reimbursement and access to instructor-led and on-demand learning and development programs for continuous growth
- • The Thrive Global Wellness Program, including confidential Employee Assistance Program (EAP), wellness app, and one-on-one wellness coaching
- • Employee-led communities and programs such as Employee Resource Groups (ERGs), GoTo Gives, and charitable matching initiatives
Skills & Technologies
About GoTo, Inc.
GoTo, Inc. is a leading provider of remote access and collaboration software solutions. The company offers a comprehensive suite of products designed to enable seamless communication, support, and collaboration for businesses of all sizes. Their offerings include remote support tools, meeting and webinar platforms, and secure remote access solutions. GoTo's technology empowers IT professionals to provide efficient technical support, facilitates virtual meetings and online events, and allows employees to connect to their work environments from anywhere. The company focuses on delivering reliable, user-friendly, and secure solutions that enhance productivity and streamline business operations in today's increasingly distributed workforce.
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