Job Overview
Location
Germany
Job Type
Full-time
Category
Account Manager
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • As a Senior Account Director at Coupa, you will be instrumental in driving significant growth and expansion within our existing customer base. This pivotal role is designed for a seasoned sales professional who thrives on building deep, strategic relationships with enterprise clients and uncovering opportunities to further embed Coupa's comprehensive spend management solutions into their operations.
- • You will be the primary owner of your assigned accounts, responsible for developing and executing strategic account plans that align with Coupa's growth objectives and the evolving business needs of our customers. This involves a proactive approach to understanding their challenges, identifying key stakeholders, and mapping Coupa's value proposition to their specific pain points and strategic priorities.
- • A core aspect of your role will be to maintain and strengthen executive-level sponsorship within your accounts. This requires consistent engagement with C-suite executives and senior leadership, demonstrating Coupa's ongoing value and identifying new avenues for partnership and innovation.
- • You will work collaboratively with our Customer Value Managers (CVMs), Professional Services, and other customer-facing teams to ensure a unified and exceptional customer experience. This cross-functional partnership is essential for identifying expansion opportunities, driving adoption, and maximizing customer lifetime value.
- • Your expertise will be crucial in identifying, articulating, and closing complex cross-sell and upsell opportunities. This involves understanding the full breadth of Coupa's platform and services, and effectively communicating how additional modules and capabilities can address new or emerging customer needs, thereby driving profitable growth.
- • You will be responsible for forecasting, pipeline management, and achieving ambitious sales targets for your assigned accounts. This requires meticulous planning, diligent follow-up, and a data-driven approach to sales execution.
- • Developing and delivering compelling presentations and proposals tailored to the specific needs and strategic objectives of each client will be a key responsibility. You will need to articulate the ROI and business impact of Coupa's solutions clearly and persuasively.
- • Staying abreast of industry trends, competitive landscapes, and advancements in spend management technology is essential. This knowledge will enable you to position Coupa effectively and provide strategic guidance to your clients.
- • You will act as a trusted advisor to your clients, building long-term partnerships based on mutual success and a deep understanding of their business. Your ability to anticipate their future needs and proactively offer solutions will be a key differentiator.
- • This role offers the opportunity to work with some of the world's leading organizations, helping them transform their procurement and financial operations through Coupa's innovative platform.
- • By successfully expanding our customer relationships, you will directly contribute to Coupa's market leadership and overall revenue growth, solidifying our position as the essential platform for business spend management.
- • You will be empowered to leverage Coupa's community-generated AI and industry-leading total spend management platform, informed by trillions of dollars of spend data, to help clients predict, prescribe, and automate smarter, more profitable business decisions.
- • Your success will be measured by your ability to drive net new revenue within your existing customer base, increase customer satisfaction and retention, and expand the adoption of Coupa's platform across multiple business units and geographies within your accounts.
🎯 Requirements
- • Proven track record of success in enterprise software sales, specifically in account management and expansion within existing customer accounts.
- • Deep understanding of the procure-to-pay process and business spend management solutions.
- • Strong executive presence and experience building relationships with C-level stakeholders.
- • Excellent communication, negotiation, and presentation skills.
- • Ability to develop and execute strategic account plans.
- • Fluency in German and English is required for this role based in Germany.
🏖️ Benefits
- • Competitive salary and commission structure.
- • Comprehensive health, dental, and vision insurance.
- • Generous paid time off and holidays.
- • Opportunities for professional development and career advancement.
- • Collaborative and innovative work environment.
- • Global impact and the chance to work with leading organizations.
Skills & Technologies
Senior
Onsite
About Coupa Software Inc.
Coupa Software provides a cloud-based Business Spend Management platform that unifies procurement, invoicing, expense management, sourcing, contract lifecycle, supplier risk, payments, treasury, and analytics into a single user experience. It automates workflows, enforces policy and compliance, delivers real-time visibility, and leverages AI-driven insights to help global enterprises control spend, improve margins, and reduce risk across direct and indirect goods, services, and contingent labor.
