Job Overview
Location
Los Angeles, Indiana, India
Job Type
Full-time
Category
Account Manager
Date Posted
February 24, 2026
Full Job Description
📋 Description
- • As a Senior Account Manager within Real Chemistry's Medical Affairs team, you will be the pivotal day-to-day contact for our clients, cultivating strong relationships and expertly managing their expectations of our agency's capabilities and deliverables.
- • You will be instrumental in ensuring seamless communication and collaboration within your account team, guaranteeing that all members are informed and effectively executing their responsibilities to achieve client objectives.
- • This role demands a forward-thinking approach, requiring you to not only manage current project demands but also to proactively identify and nurture future opportunities for client engagement and growth.
- • You will take ownership of medium to large-scale client projects, meticulously overseeing their execution from inception to completion, ensuring they are delivered to the highest possible standards, within budget, and adhering strictly to agreed-upon timelines.
- • A core responsibility involves managing the intricate processes of your assigned accounts. This includes orchestrating regular internal team meetings, overseeing the flow of work, delegating tasks effectively, and diligently tracking the status of all jobs across the account, not just those directly assigned to you.
- • You will maintain continuous and transparent communication with your account lead, providing regular updates on project progress, promptly alerting them to any potential barriers or challenges, and proactively proposing well-reasoned recommendations and solutions to ensure smooth project advancement.
- • A deep understanding of the client's business priorities, coupled with a solid grasp of the overarching program strategy, is essential. You will also be expected to maintain a keen awareness of competitor activities and market dynamics within the pharmaceutical and biotech landscape.
- • Staying ahead of the curve is crucial; you will be expected to continuously keep abreast of emerging trends, scientific advancements, and evolving developments within the medical communications and pharmaceutical industries.
- • You will play an active role in identifying areas for account growth, whether through the evolution of existing programs or the introduction of new, innovative tactics. These insights and ideas will be proactively shared with your team and presented to the client.
- • A proactive stance on new business development is encouraged. You will be expected to flag relevant agency experience and areas of interest, contribute innovative thoughts and ideas, and actively assist in the preparation of credentials and compelling pitch presentations.
- • You will develop and maintain a general understanding of account finances, supporting your account lead in the effective financial management of projects and client budgets.
- • Contribute to new business initiatives by supporting research efforts, brainstorming innovative ideas, and participating in pitch presentations as required, showcasing the agency's value proposition.
- • Embrace a commitment to continuous professional development, actively working with your manager to identify relevant training opportunities that align with your career interests and address any identified skill gaps.
- • You will embody Real Chemistry's core values: 'Best Together,' 'Impact-Obsessed,' 'Excellence Expected,' 'Evolve Always,' and 'Accountability with an “I.”'
- • Adaptability and resilience are key; you must be comfortable adjusting your scope, responsibilities, and focus as the agency and client needs evolve.
- • Demonstrate a proactive, driven, and resourceful approach, with exceptional prioritization skills and a keen ability to delve into data to inform decisions.
- • Function as a highly organized self-starter, capable of working independently while also thriving in collaborative team environments and meeting tight deadlines.
- • Possess a professional presence, a sense of urgency in your work, and an unwavering commitment to client service excellence.
- • Confidently manage upward when necessary, communicating proactively with managers regarding potential deadline challenges or foreseeable issues.
- • Bring high energy and the ability to thrive in a fast-paced, dynamic, and evolving work environment.
- • Showcase a strong work ethic, consistently following through on client requests and delivering high-quality work on schedule and within budget.
- • Effectively balance independent work with collaborative team efforts.
- • Demonstrate proficiency in essential Microsoft Office Suite applications (Word, PowerPoint, Excel, Outlook).
- • Leverage experience in developing robust client relationships and effective networking strategies.
- • Exhibit strong financial acumen and an understanding of project profitability.
- • Comprehend project and account objectives, actively contributing to strategic planning discussions.
- • Possess the ability to devise and articulate clear solutions to ongoing project challenges.
- • Communicate project updates, scopes, and recommendations to clients with clarity and confidence.
- • BA or equivalent work experience is required.
🎯 Requirements
- • A minimum of 3 years of prior experience in healthcare agency client services roles with medical affairs, publications, and/or medical information experience required.
- • Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail.
- • Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration.
- • Professional presence, performs with a sense of urgency and with a client service orientation.
- • High energy, able to effectively operate in fast-paced, growing and evolving environment.
🏖️ Benefits
- • Comprehensive benefit program tailored to your region.
- • Generous holiday and paid time off.
- • Options for private medical, dental, and vision plans.
- • Support in saving for the future.
- • Mental wellness coaching and support.
- • Access to more than 13,000 online classes with LinkedIn Learning.
Skills & Technologies
Senior
Remote
About Real Chemistry LLC
Real Chemistry is a healthcare-focused commercialization partner providing data-driven strategy, medical communications, advertising, patient engagement, and technology solutions to pharmaceutical and biotech companies. It integrates clinical and commercial data to accelerate product launches, improve patient access, and enhance health outcomes. Services span market access consulting, medical affairs, omnichannel marketing, and AI-enabled analytics, supporting brands from clinical development through post-launch. Founded in 2001 and headquartered in San Francisco with global offices, Real Chemistry employs over 2,000 professionals serving more than 1,000 life-science clients worldwide.
