
Job Overview
Location
Germany
Job Type
Full-time
Category
Operations Manager
Date Posted
May 14, 2026
Full Job Description
đź“‹ Description
- • **Transforming Hospitality Through Strategic Market Development**: This role is a cornerstone for Mews Systems as it scales its Go-To-Market (GTM) operations across EMEA. As a Senior Associate in Market Development, you will act as a strategic operator, turning complexity into clarity and replacing manual coordination with structured systems. Your work will directly impact Mews’ ability to accelerate digital transformation for global hospitality brands, enabling them to streamline operations, enhance guest experiences, and drive profitability. This role is not just about execution—it’s about shaping the future of hospitality technology in one of the world’s fastest-growing sectors.
- • **Day-to-Day Responsibilities**:
- • **Drive GTM Strategy and Execution**: Translate regional strategies into actionable operating cadences and execution frameworks for the UK, Benelux, and Nordics markets. You will ensure that high-level strategic goals are broken down into clear, trackable initiatives that teams can rally behind.
- • **Host Strategic Cadences**: Lead critical meetings such as pipeline councils, leadership councils, and Fireboard sessions. Your role will be to foster focus, clarity, and accountability, ensuring that decisions are made efficiently and followed through across EMEA markets.
- • **Build Scalable Systems**: Design workflows and dashboards that replace manual updates with automated, data-driven insights. You will create single sources of truth that empower teams to make informed decisions without relying on ad-hoc reporting.
- • **Enable Cross-Functional Success**: Structure and drive initiatives that bridge sales, marketing, and customer success teams. Your work will ensure that these teams operate cohesively, with trackable outcomes that align with Mews’ broader GTM objectives.
- • **Act as a Strategic Thought Partner**: Support the 150+ EMEA GTM organization by providing focus, sequencing, and leverage decisions. You will help teams prioritize initiatives that drive meaningful progress, ensuring that resources are allocated to high-impact activities.
- • **Create Operational Leverage**: Identify opportunities to reduce manual work through automation and AI-enabled workflows. Your goal will be to streamline processes, allowing teams to focus on strategic initiatives rather than repetitive tasks.
- • **About Mews Systems**: Mews is a Hotel Tech unicorn valued at $2.5 billion, revolutionizing the hospitality industry with its cloud-based property management solution. The company powers over 5,000 customers across 85+ countries, helping hoteliers streamline operations, maximize revenue, and enhance guest experiences. Mews has been recognized as the Best PMS (Property Management System) for two consecutive years and is consistently ranked among the fastest-growing European companies. The culture at Mews is built on innovation, collaboration, and a shared mission to reimagine hospitality technology.
- • **What You Can Learn and Achieve**:
- • **Strategic Impact**: This role offers a unique opportunity to work at the intersection of strategy and execution, directly influencing Mews’ GTM operations in key EMEA markets. You will gain hands-on experience in scaling a high-growth SaaS company, learning how to design systems that drive efficiency and growth.
- • **Professional Growth**: You will collaborate with senior leadership, including the Senior Director of Market Development EMEA, and have the chance to shape processes that impact hundreds of team members. This role is ideal for someone looking to transition from consulting or operations into a leadership position, with exposure to cross-functional collaboration and data-driven decision-making.
- • **Innovation and Automation**: Mews is at the forefront of leveraging AI and automation to enhance operational efficiency. You will have the opportunity to pioneer workflows that reduce manual work, setting a precedent for how technology can transform business operations.
- • **Global Exposure**: With a presence in over 85 countries, Mews offers a truly international work environment. You will engage with diverse teams and markets, broadening your perspective on global business operations and cultural nuances in hospitality technology.
Skills & Technologies
About MEWS Systems B.V.
MEWS Systems provides a cloud-based hospitality management platform that unifies property management, booking engine, point-of-sale, and guest experience tools for hotels, hostels, and serviced apartments. The software automates front-desk, housekeeping, revenue, and payment workflows, integrates with hundreds of third-party apps, and delivers real-time analytics to increase operational efficiency and direct revenue. Founded in 2012 and headquartered in Amsterdam, the company serves independent and enterprise hospitality brands across more than 85 countries.
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