Senior Atlassian Administrator

AgileBits Inc.

Job Overview

Location

Remote (United States | Canada)

Job Type

Full-time

Full Job Description

📋 Description

• Own the architecture, configuration, governance, and day-to-day health of 1Password’s Atlassian platform, primarily Jira and Statuspage, across engineering and business teams.
• Design and enforce standardized workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components to ensure consistent, scalable Jira usage.
• Build, maintain, and optimize complex Jira Automation rules to reduce manual work, improve data quality, and streamline cross-team processes.
• Partner with engineering, product, IT, and security teams to understand their workflows and design Atlassian solutions that align with how teams actually operate.
• Participate in the company-wide Jira Council to triage requests, assemble stakeholders, and drive governance decisions that balance platform integrity with evolving business needs.
• Lead onboarding for new teams and programs, creating training materials, running enablement sessions, and serving as the primary subject matter expert for Atlassian tools.
• Manage the Atlassian vendor relationship and contribute to shaping the platform roadmap as the Atlassian suite expands within the organization.
• Identify, prioritize, and resolve technical debt, configuration drift, and process gaps within the Atlassian ecosystem through a structured backlog and proactive maintenance.
• Evaluate, implement, and govern third-party marketplace apps (e.g., Scriptrunner, Structure, advanced reporting tools) to ensure platform stability, performance, and security compliance.
• Collaborate with IT teams to integrate Atlassian tools with enterprise systems such as Slack, identity providers, CI/CD pipelines, and CRM platforms.
• Design and document configuration standards, naming conventions, project creation policies, and permission models to ensure long-term maintainability and handoff readiness.
• Ensure all Atlassian configurations adhere to corporate compliance and audit standards, with security and privacy embedded in every access control and data handling decision.
• Champion a bias toward simplicity and sustainability in platform design, building configurations that are understandable, maintainable, and scalable by non-experts.
• Stay current with AI-assisted tooling and apply AI builder mentality to automate tasks, solve problems earlier, and enhance platform efficiency without compromising security.
• Maintain comprehensive documentation of workflows, configurations, and governance decisions to enable team-wide understanding and continuity.

🎯 Requirements

• 6+ years of hands-on Jira administration experience in a large-scale enterprise environment
• Deep expertise in Atlassian Cloud Enterprise ecosystem, including cloud architecture, sandbox environments, and product organization structures
• Proven experience designing and governing Jira at scale with standardized workflows, permission models, and field usage policies
• Strong Jira Automation skills with ability to build, maintain, and explain complex automation rules and trade-offs
• Solid understanding of Jira REST APIs, webhooks, and basic scripting (Python, JavaScript, Groovy) for integrations
• Experience with Statuspage administration

🏖️ Benefits

• Annual base salary between $123,000 USD and $172,000 USD (USA) or $117,000 CAD and $164,000 CAD (Canada)
• Immediate participation in comprehensive health, dental, and retirement benefits (401k/RRSP)
• Equity grant (RSUs) and participation in incentive programs where applicable
• Generous paid time off policy
• Paid volunteer days and peer-to-peer recognition through Bonusly
• Remote-first work environment with opportunities for in-person engagement via annual offsites and team events

Skills & Technologies

Python

JavaScript

REST

Senior

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

AgileBits Inc.

Visit Website

About AgileBits Inc.

AgileBits Inc. develops 1Password, a cross-platform password manager that securely stores credentials, secrets, and documents for individuals, families, and enterprises. The Toronto-based company provides browser extensions, desktop and mobile apps, and a command-line tool to generate, fill, and audit passwords while enforcing zero-knowledge encryption. Features include shared vaults, SSH key management, sign-in with SSO, advanced reporting, and developer integrations. The product supports Windows, macOS, Linux, iOS, Android, and ChromeOS, and offers hosted or self-hosted deployment. AgileBits serves millions of users and thousands of organizations worldwide, emphasizing privacy, compliance, and ease of use.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.