Job Overview
Location
Remote - NOAM
Job Type
Full-time
Category
Data & Analytics
Date Posted
April 18, 2026
Full Job Description
📋 Description
- • The Senior Data Analyst, Product Support at Bullhorn serves as a strategic analytics partner to the Product Support organization, transforming operational data into actionable insights that drive service performance, operational efficiency, and customer outcomes.
- • Day-to-day responsibilities include partnering with leadership to define and track KPIs, developing predictive analytics for support demand, building executive dashboards in Tableau or Power BI, designing scalable data models, identifying process improvements through data-driven insights, and establishing data governance and literacy practices across teams.
- • Bullhorn is a fast-paced, remote-first company focused on delivering exceptional customer experiences, guided by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. The company promotes from within, values continuous learning, and fosters a culture of emotional intelligence, accountability, and collaboration.
- • In this role, you will develop advanced analytical frameworks, influence strategic decisions in workforce planning and case management, gain exposure to enterprise data systems like Snowflake and Salesforce, and grow your impact as a trusted advisor to senior leadership in a high-growth SaaS environment.
Skills & Technologies
About Bullhorn, Inc.
Bullhorn is a cloud-based software company that provides customer relationship management and applicant tracking systems for the global staffing and recruiting industry. The platform automates workflows across the entire recruitment lifecycle, from candidate sourcing and engagement to placement and back-office management. Founded in 1999 and headquartered in Boston, Massachusetts, Bullhorn serves thousands of recruitment agencies worldwide, integrating email, voice, text, and analytics tools to improve recruiter productivity and client service. The company also offers marketplace integrations and AI-driven insights to help agencies scale operations and increase revenue.
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