Senior Experience Designer

📋 Description

• • As a Senior Experience Designer at Valtech, you will be a pivotal force in shaping innovative digital products and services. You'll leverage your extensive knowledge of user experience design principles and research methodologies to lead and influence design decisions across a variety of impactful projects. This role is not just about design execution; it's about strategic thinking, problem-solving, and mentoring the next generation of design talent within our dynamic team.
• • You will be instrumental in guiding projects from their inception through to successful delivery, ensuring that every solution is deeply rooted in user needs and business objectives. Your expertise will be crucial in facilitating discovery phases, employing a comprehensive suite of research methods, engaging stakeholders effectively, and translating complex findings into actionable insights.
• • Valtech is an experience innovation company, and as a Senior Experience Designer, you will be at the forefront of this mission. You'll work with some of the world's most recognized brands, contributing to transformative projects that redefine how people interact with technology and services.
• • Your responsibilities will include planning and conducting in-depth user research, synthesizing qualitative and quantitative data into clear, compelling narratives that inform strategy and design direction. You'll be adept at creating essential artifacts such as experience maps, service blueprints, and user journeys to visualize user flows and identify key opportunities for improvement.
• • Collaboration is key. You will work hand-in-hand with product managers, engineers, and fellow designers, ensuring alignment on project vision, priorities, and scope. Your ability to translate insights into tangible design concepts, prototypes, and well-reasoned recommendations will be vital.
• • A core aspect of this role is advocating for human-centered design principles. You will influence stakeholders at all levels, championing evidence-based design decisions and ensuring that user needs remain at the heart of every project.
• • You will also be responsible for facilitating co-creation sessions with both stakeholders and end-users, fostering an environment where ideas can be explored and validated early in the design process. This collaborative approach ensures that solutions are not only innovative but also practical and user-approved.
• • Defining and documenting design principles and frameworks will be part of your contribution, helping to establish a consistent and high-quality experience across Valtech's projects. You will also support usability testing, iterating on designs based on user feedback to ensure optimal outcomes.
• • A significant part of your role will involve mentoring junior designers, providing guidance in day-to-day project activities and contributing to their formal career development. Sharing your expertise and fostering a learning environment is paramount.
• • We expect you to be a master of your craft, confident in using tools like Figma, Miro, and the Adobe CC suite, and eager to tackle new challenges. Your experience should extend to working within agile methodologies and software development practices, understanding the nuances of delivering digital products in fast-paced environments.
• • You will be a key player in identifying and attracting new talent, contributing to the growth and evolution of our design team. Your ability to see the big picture, provide user and business context for design decisions, and proactively identify and resolve problems will be highly valued.
• • The role also involves encouraging product teams to experiment with new ways of working and exploring novel approaches to idea generation, development, and sharing. You will be comfortable engaging in challenging conversations when necessary to ensure the best possible product outcomes.
• • Furthermore, you will have the opportunity to represent Valtech publicly by participating in talks, events, and conferences, sharing your insights and contributing to the broader design community.
• • You are the gatekeeper for the quality of the products you work on, ensuring that every deliverable meets Valtech's high standards for user experience and innovation. Your passion for solving complex problems with a curiosity-driven mindset will drive your success in this role.
• • Experience with emerging technologies such as AI and automation within the context of experience design is a plus, reflecting Valtech's commitment to staying at the cutting edge of innovation.
• • Ultimately, you will be a driving force in creating meaningful, research-driven, validated, and impactful experiences that align perfectly with user needs and overarching business goals.