Senior Home Lending Specialist - Brisbane

📋 Description

• • Take ownership of a senior home lending portfolio with a strong focus on business development and pipeline growth through networking, community engagement, and referral partnerships.
• • Deliver tailored lending solutions to customers across purchasing, investing, refinancing, renovating, and other complex lending scenarios.
• • Lead meaningful lending conversations to understand customer goals and identify the most appropriate financial products and structures.
• • Structure and manage end-to-end lending applications, ensuring accuracy, compliance, and adherence to credit policy, regulatory requirements, and responsible lending obligations.
• • Build and maintain strong relationships with customers and referral partners to generate self-sourced business and drive portfolio expansion.
• • Collaborate closely with branch teams and specialist departments to deliver seamless, high-quality customer outcomes and support a high-performing team culture.
• • Interpret detailed financial information and assess risk to provide sound lending recommendations for complex financial situations.
• • Demonstrate commercial acumen by identifying broader banking opportunities and expanding customer relationships beyond initial lending needs.
• • Maintain a proactive, customer-focused approach with exceptional communication and stakeholder management skills to ensure outstanding service delivery.
• • Ensure all lending activities meet compliance standards and uphold the bank’s commitment to quality, integrity, and responsible lending practices.
• • Contribute to the growth and success of the branch by supporting business objectives and fostering a collaborative, customer-centric environment.
• • Act as a trusted lending expert within the branch, recognized for expertise in home lending and ability to navigate complex financial scenarios.
• • Support customers throughout every stage of the home buying journey with personalized advice, timely follow-up, and exceptional service.
• • Maintain high attention to detail in documentation, application processing, and regulatory adherence to minimize risk and ensure operational excellence.