Senior Manager, Client Services (Creator)

Pearpop, Inc.

Job Overview

Location

Hybrid LA

Job Type

Full-time

Full Job Description

📋 Description

• Are you a seasoned Client Services professional with a passion for the dynamic world of digital creators and influencer marketing? Pearpop, a leader in redefining how brands connect with audiences through creators, is seeking a Senior Manager, Client Services (Creator) to join our high-performance startup team in Los Angeles. In this pivotal role, you will be instrumental in managing and executing impactful creator campaigns, ensuring seamless collaboration between brands, creators, and our internal teams.
• As a Senior Manager, Client Services, you will be the driving force behind identifying, onboarding, and nurturing Pearpop’s diverse creator and talent lists. Leveraging data and insights, you will strategically prioritize creator target lists for upcoming campaign launches, ensuring we connect the right talent with the right brands. Your expertise will be crucial in building and maintaining a robust network of creators across various categories, from emerging artists to established influencers.
• A significant aspect of your role will involve deep cross-functional collaboration. You will work hand-in-hand with our Talent, Business Development, Paid Media, and Design teams to establish and develop executable campaign plans. This collaborative spirit is essential for translating client objectives into tangible, creative strategies that resonate with target audiences and drive measurable results. You will be a key liaison, ensuring alignment and smooth execution across all departments.
• You will take ownership of the end-to-end creator review process. This includes meticulously briefing creators into projects, providing constructive and structured feedback on their outlines and draft content, and rigorously ensuring the timely delivery of revised content that aligns perfectly with campaign milestones. Your attention to detail and understanding of creative development will be paramount in delivering high-quality, on-brand content.
• Negotiation and contracting are core components of this position. You will be responsible for negotiating and contracting creators across multiple campaigns and brand categories, ensuring efficiency and timeliness. This requires a keen understanding of talent agreements and a proactive approach to securing the best partnerships.
• Effective campaign management is critical. You will meticulously manage campaign trackers and creator budgets for a variety of client campaigns and projects, ensuring financial accuracy and operational efficiency. This includes submitting individual contracts and payment requests through our internal systems for timely approval, maintaining clear financial records.
• Communication and reporting are vital to our success. You will prepare and conduct weekly project status reports, providing clear and concise updates to stakeholders. Furthermore, you will develop comprehensive post-campaign wrap-up reports, analyzing campaign performance, identifying key learnings, and providing actionable insights for future initiatives.
• You will act as a champion for our creator partners, diligently relaying their feedback to internal teams. This feedback loop is invaluable for continuously optimizing both our internal processes and our external offerings, ensuring Pearpop remains at the forefront of the creator economy.
• This role demands a proactive, results-oriented individual who thrives in a fast-paced, growth-stage startup environment. You will contribute to a culture of innovation, creativity, and high performance, working alongside a smart and passionate team dedicated to pushing the boundaries of branded content and creator marketing.
• Pearpop offers a unique opportunity to shape the future of creator-led marketing. You will be at the intersection of culture, creativity, and commerce, working with exciting brands and talented creators. Your contributions will directly impact the success of our campaigns and the growth of our company. We are looking for someone who is not just managing projects, but is actively contributing to the strategic vision and operational excellence of our client services.

🎯 Requirements

• 5+ years of experience in the media and/or digital industry, with a strong focus on digital creator initiatives and partnerships.
• Demonstrated experience in identifying creator categories, personas, and ensuring proper alignment with brand marketing initiatives and objectives.
• Deep understanding of the creator and influencer landscape, including digital media creative development and best practices.
• Extensive experience working cross-functionally with all levels of management, both internally and with external partners.
• Proven experience with negotiation and contracting creators, as well as managing creator campaign budgets.
• Passion, energy, and enthusiasm for social media and internet culture.
• Excellent project management skills, with the ability to balance multiple priorities in a fast-paced environment.
• Excellent and professional communication skills, with the ability to participate in and lead client-facing discussions.
• Proficient to intermediate level of experience with Creator IQ, Monday.com, G-Suite, and Figma.

🏖️ Benefits

• Competitive salary ($75,000 - $100,000) with an annual bonus potential.
• Comprehensive health and dental insurance.
• Equity in a high-growth startup.
• 401(k) plan.
• Unlimited Paid Time Off (PTO).
• Hybrid work environment based in our Los Angeles headquarters.
• Fully-stocked office with snacks, beverages, and cold brew.

Skills & Technologies

Senior

Hybrid

$75k-100k

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Pearpop, Inc.

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About Pearpop, Inc.

Pearpop operates a marketplace that lets brands buy collaborations with social-media creators. Advertisers post briefs and pricing, then creators on TikTok, Instagram, and Twitter deliver paid posts, duets, or challenges and are compensated based on performance metrics. The platform streamlines discovery, contracting, rights management, and automated payouts while offering analytics dashboards for both parties. Founded in 2020 in Los Angeles, Pearpop serves consumer brands, record labels, and app developers seeking scalable influencer activations.

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