Job Overview
Location
Melbourne
Job Type
Full-time
Category
Data Science
Date Posted
June 13, 2026
Full Job Description
đź“‹ Description
- • Partner with product managers and cross-functional teams to define key metrics, set success criteria, and identify growth opportunities for enterprise-grade AI healthcare products.
- • Conduct deep-dive analyses on user behaviour, enterprise feature adoption, and workflow performance to uncover insights that directly inform product strategy and roadmap prioritisation.
- • Translate complex datasets into clear, actionable recommendations for product, engineering, and business stakeholders to drive data-informed decision-making.
- • Design, execute, and evaluate A/B tests and controlled experiments to measure the impact of product changes and validate new feature hypotheses.
- • Build, maintain, and optimise dashboards and reporting frameworks using BI tools to enable teams to monitor product performance, track progress, and accelerate decision-making.
- • Collaborate closely with the Head of Product (Enterprise) to ensure data-driven alignment between user needs, enterprise goals, and product roadmap priorities.
- • Champion analytical best practices across the product team, fostering a culture of data fluency and empowering non-analysts to self-serve insights.
- • Analyse end-to-end user journeys in enterprise and B2B product contexts, focusing on activation, engagement, retention, and success metrics to improve product-market fit.
- • Utilise event tracking and product analytics platforms such as Mixpanel, Amplitude, or Statsig to capture and interpret user interactions at scale.
- • Work within a fast-paced, high-growth SaaS environment serving over 73 million patient visits across 116 countries, with weekly usage exceeding two million patient visits.
- • Support a global healthtech startup backed by nearly $100 million in funding, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
- • Operate under principles of safety, reliability, and trust, ensuring all analyses and recommendations uphold the integrity of clinical workflows and patient care.
- • Contribute to a culture that values merit-based ideas, shared responsibility for standards, and steady progress without compromising trust or quality.
- • Engage in a hybrid work model with three days per week required in the Melbourne office.
- • Access a $500 annual personal development budget to support continuous learning and skill growth.
- • Join a diverse team of doctors, engineers, designers, and researchers building AI tools that restore human focus to healthcare.
- • Earn equity in the company, aligning personal success with the long-term growth and impact of Heidi Health.
🎯 Requirements
- • 3–5 years of experience in product analytics, data analytics, or business analytics, ideally within a fast-paced or high-growth tech or SaaS environment.
- • Proven experience analysing end-to-end user journeys in enterprise or B2B product contexts (activation, engagement, retention, and success metrics).
- • Experience with event tracking and product analytics platforms (e.g., Mixpanel, Amplitude, Statsig).
- • Intermediate technical skills in SQL and familiarity with BI tools like Tableau, Looker, or Omni.
- • Hands-on experience designing and interpreting A/B tests and experiments.
- • Excellent communication and storytelling skills, able to translate data into insight that drives action.
🏖️ Benefits
- • Flexible hybrid working environment, with 3 days in the office.
- • Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
- • A generous personal development budget of $500 per annum.
- • Shares (equity) in the company.
- • Opportunity to work with leading global health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
- • Access to a diverse team of engineers and creatives in a high-impact healthtech startup.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Heidi Health Pty Ltd
Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Harris Computer Systems Corporation
4 months ago
Government Employees Health Association, Inc.
6 months ago
Voyage Privé UK Ltd.
5 months ago
Scale Army Careers
4 months ago