Senior Product Designer

Brandwatch Group Limited

Job Overview

Location

Remote - Bulgaria

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Product Designer at Brandwatch Group Limited, you will be instrumental in shaping the future of our cutting-edge SaaS products, specifically within the Social Media Management solution. You will join a dynamic, cross-functional product team, acting as the sole design representative within a tightly aligned product trio alongside a Product Manager and Engineers. Your primary mission will be to champion user needs, translate complex requirements into intuitive and delightful user experiences, and drive innovation that makes our customers "sing out loud with delight."
• You will be a relentless advocate for the user, ensuring their voice is heard and their needs are met throughout the product development lifecycle. This involves actively engaging with customers through weekly direct contact, understanding their challenges, evaluating user research findings, and transforming these insights into actionable design opportunities.
• Your role will extend beyond just creating beautiful interfaces; you will be responsible for the end-to-end design process. This includes conducting generative and evaluative user research, utilizing both quantitative and qualitative methods, and employing a deep understanding of UX Research tools and techniques to uncover user behaviors and preferences.
• You will collaborate closely with Product Managers to define product strategy and roadmaps, ensuring design considerations are integrated from the earliest stages. Your partnership with Engineers will be crucial for ensuring the feasibility and successful implementation of your designs, maintaining design integrity throughout the development process.
• A significant part of your role will involve translating complex business and user requirements into modern, accessible, and inviting user experiences. This requires a strong ability to distill intricate information into clear, user-centered solutions that are both functional and aesthetically pleasing.
• You will be expected to establish and evolve effective design practices within your work context. This includes proactively planning your work, setting realistic expectations for yourself and the team, and effectively delegating tasks when appropriate. Your ability to manage your workload and contribute to a high-performing team environment is paramount.
• You will be a key contributor to our evolving design system, ensuring consistency and scalability across our product suite. Experience working with and contributing to design systems is essential, as you will leverage it to accelerate design and development while maintaining a cohesive user experience.
• Your responsibilities will include documenting and communicating your design decisions, research findings, and rationale efficiently and effectively to a diverse range of stakeholders, including product teams, leadership, and potentially customers.
• You will leverage your understanding of core visual design principles to create interfaces that are not only functional but also visually appealing and aligned with Brandwatch's brand identity.
• This role offers a unique opportunity to make a tangible difference. You will see your ideas come to life and directly impact the success of our products and the satisfaction of our customers. If you are a talented Product Designer motivated by challenging problems, collaborative environments, and the chance to shape innovative SaaS solutions, this is the perfect role for you.
• You will be joining a company that values curiosity, collaboration, and innovation. As part of a global team, you'll be empowered to make an impact, with your voice heard and your ideas valued. We are committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best, driving our culture, sparking innovation, and achieving long-term success.

🎯 Requirements

• Minimum of 5 years of aggregated commercial experience working as a Product Designer on digital products, specifically web applications and SaaS platforms.
• A strong portfolio showcasing excellence in design craft, demonstrating a clear process of translating user needs and business outcomes into tangible design outputs.
• Proven experience in planning and conducting user research (both generative and evaluative, quantitative and qualitative) and effectively translating research findings into actionable design opportunities and product improvements.
• Proficiency in UX Research tools and techniques, with a deep understanding of how to apply them to uncover user insights and inform design decisions.
• Experience working with and contributing to design systems, ensuring consistency, scalability, and efficiency in product design.
• Excellent communication and collaboration skills, with the ability to document and present work clearly to diverse stakeholders and work effectively within cross-functional teams.

🏖️ Benefits

• Opportunity to work remotely from Bulgaria, offering flexibility and work-life balance.
• Be part of a global team that champions curiosity, collaboration, and innovation, with a strong emphasis on diversity, equity, and inclusion.
• Contribute to shaping the future of communication technology and build impactful SaaS products that delight customers.
• Grow your career in an environment where your ideas are valued and can tangibly make a difference.
• Access to a premier suite of solutions and a company that is a global leader in PR, marketing, and social media management technology and intelligence.

Skills & Technologies

Design

Senior

Remote

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Brandwatch Group Limited

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About Brandwatch Group Limited

Brandwatch Group Limited provides social media listening and analytics software for marketers and researchers. The platform ingests billions of public posts, comments, reviews, and news articles daily, applies AI-driven sentiment and image analysis, and presents insights via dashboards and APIs. Customers use the data to monitor brand health, benchmark competitors, detect emerging trends, and manage crises across 100+ languages. Founded in 2007 in the United Kingdom, the company serves global enterprises, agencies, and consultancies through a SaaS subscription model and is headquartered in Brighton, England.

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