Job Overview
Location
Remote Nationwide
Job Type
Full-time
Category
Data Science
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence.
- • Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care.
- • In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business.
- • Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey.
- • Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives.
- • Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that address key member needs.
- • Utilize user research, usability testing, analytics, and member feedback to inform design decisions and continually improve experiences.
- • Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts.
- • Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences.
- • Partner with other Product and Design teams to ensure consistency and cohesion throughout the member journey.
- • Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams.
- • Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization.
- • Support and contribute to design systems, pattern libraries, and scalable design standards.
🎯 Requirements
- • Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience.
- • 5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes.
- • Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries.
- • Strong expertise in user-centered design, interaction design, information architecture, and visual design.
🏖️ Benefits
- • Competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and many other opportunities.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Humana Inc.
Humana Inc. is a for-profit health and well-being company headquartered in Louisville, Kentucky. Founded in 1961, it provides health insurance, Medicare Advantage plans, Medicaid services, pharmacy benefit management, and clinical care through primary care centers. Serving millions of members across the United States, Humana focuses on integrated care delivery, home health, and wellness programs aimed at improving health outcomes and reducing costs for individuals, employers, and government partners.
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