Senior Product Designer - ShareGate Migrate

📋 Description

• • As a Senior Product Designer for ShareGate Migrate, you will play a pivotal role in shaping the user experience of a critical Microsoft 365 migration and governance platform. This role is central to ensuring that IT professionals can navigate complex migration scenarios with unparalleled clarity and confidence. You will be an integral part of a close-knit product trio, collaborating with a Product Manager and Tech Lead to drive the product's vision from strategic conception through to detailed execution. Your work will directly impact how organizations manage their digital transformations, making this a highly visible and impactful position within the company. The opportunity lies in tackling meaningful challenges that have a tangible effect on the evolution of digital workplaces, requiring a blend of strategic thinking, creative problem-solving, and a deep understanding of user needs.
• • Your day-to-day responsibilities will encompass the full spectrum of the design process. You will lead end-to-end design initiatives within your dedicated product team, starting with framing and defining complex problems, progressing through the creation of intuitive user flows and interactions, and culminating in the refinement of UI details. A key aspect of your role will be transforming ambiguous or technically intricate workflows into clear, purposeful, and user-friendly experiences specifically tailored for IT professionals. You will be instrumental in designing flows, interfaces, and interactions that simplify the often-daunting processes of Microsoft 365 and cloud migrations. Close collaboration with Product Managers, engineers, and subject-matter experts will be essential for clarifying scope, aligning on strategy, and ensuring the successful implementation of design solutions. You will be expected to prototype, test, and iterate rapidly to validate assumptions and continuously strengthen the product's design. Leveraging data, customer feedback, and product insights will be crucial for guiding your design decisions and improving overall outcomes. Furthermore, you will actively explore and integrate AI-driven opportunities to enhance the efficiency, predictability, and reliability of migration and governance workflows. You will also contribute to the continuous improvement of the design workflow itself by introducing new tools, fostering innovation, and adopting new methodologies. A significant part of your contribution will involve enhancing and maintaining the company's design system, ensuring consistency and scalability across the ShareGate product suite.
• • You will join a multidisciplinary team that deeply values design's early involvement in the product development lifecycle. Designers here are empowered to shape product direction and work in close partnership with engineering and product management. The team is characterized by its commitment to clarity, rigor, and the delivery of exceptional experiences that genuinely empower technical users. Design at ShareGate is a highly collaborative and feedback-rich environment, dedicated to elevating both the design process and the craft itself. This team is at the forefront of evolving ShareGate, tackling complex design problems that require both creativity and structured thinking. You will be part of a culture that encourages experimentation, rapid learning, and a proactive approach to problem-solving, all while keeping the customer at the center of every decision.
• • In this role, you will have the unique opportunity to influence not only the immediate functionality of the ShareGate Migrate product but also its long-term evolution over the coming years. You will gain exposure to enterprise-scale migration scenarios, pushing the boundaries of clarity, predictability, and efficient execution in design. You will contribute to the modernization of core experiences across ShareGate Migrate and its broader ecosystem, playing a key role in developing a robust and scalable design system that supports new patterns, accessibility standards, and multi-product cohesion. A significant area of growth will be in designing AI-native planning and guidance features, empowering IT teams to anticipate risks and make more informed decisions. This position offers substantial professional development, allowing you to hone your skills in complex B2B SaaS design, strategic product thinking, and the integration of cutting-edge technologies like AI, all within a supportive and innovative team environment.
• • The ShareGate Migrate product is the leading platform for Microsoft 365 migration and governance, trusted by over 100,000 IT professionals for its simplicity and reliability. It provides the most straightforward and cost-effective method for moving business data to Microsoft 365, supporting migrations from various sources like Google Workspace, file shares, Exchange Online, SharePoint On-Premises, and tenant-to-tenant moves. Beyond migration, ShareGate empowers organizations to maintain control post-migration through powerful governance features, enabling users to assess environments, identify issues, and implement fixes to ensure data remains clean, secure, and optimized. This platform is crucial for organizations undergoing cloud transformations or M&A integrations, and it lays essential groundwork for the safe deployment of advanced tools like Microsoft Copilot. Developed by Workleap Technologies, a Montreal-based software company, ShareGate is committed to making work simpler and better for everyone, fostering a culture of curiosity, bold building, and continuous learning. The company values experimentation, rapid learning, and a customer-centric approach, making it an ideal environment for proactive thinkers who thrive on collaboration and embrace new challenges.
• • Your weekly activities will involve fluid movement between strategic exploration, hands-on design work, and close collaboration with your product trio and broader teams. You will actively shape product direction during trio planning and discovery sessions, translating customer needs and business opportunities into clear flows, wireframes, and interactive prototypes. A significant part of your week will be dedicated to partnering with engineering to refine scope, understand technical constraints, and uphold design quality throughout the development lifecycle. You will present your work-in-progress to teams and stakeholders during critiques and asynchronous reviews, gathering valuable feedback. Reviewing migration data, support trends, and user behavior patterns will be integral to informing your design decisions. You will meticulously refine interaction details and ensure cohesive hand-offs, while also documenting your rationale and communicating decisions effectively across teams. You will be encouraged to utilize AI tools to enhance your understanding of customers and regularly employ AI prototyping tools to communicate, test, and validate solutions, ensuring you are at the forefront of design innovation.
• • The role demands a proactive and detail-oriented individual who can balance speed with technical constraints and high-quality execution. You will be expected to demonstrate strong user instincts and confidence in navigating ambiguous, technically complex problem spaces. The ability to communicate clearly and effectively, with strong storytelling skills, will be crucial for influencing product and engineering partners. A deep commitment to craft and a meticulous attention to detail are paramount. Experience designing for technical audiences, such as IT professionals or in the realm of admin tools and platforms, is highly advantageous. Furthermore, prior experience designing or contributing to AI-powered experiences will be a significant asset, aligning with the company's focus on leveraging AI to enhance product capabilities. This role offers a unique opportunity to grow within a dynamic SaaS environment, contributing to a product that is essential for modern digital workplaces and embracing the future of AI-integrated design solutions.