
Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Operations Manager
Date Posted
March 10, 2026
Full Job Description
đź“‹ Description
- • As a Senior Regional Manager at Zillow Group, you will be instrumental in steering the strategic direction and operational excellence of our mortgage origination business. This pivotal leadership role offers the opportunity to shape the future of real estate finance by leading a team of dedicated Regional Managers and collaborating closely with senior stakeholders to implement groundbreaking initiatives.
- • You will be responsible for the holistic development and performance of your direct reports, the Regional Managers. This includes providing consistent, constructive feedback, offering robust coaching, and actively supporting their career progression within Zillow Group. Your mentorship will be key to fostering a high-performing leadership team.
- • A core aspect of your role will involve overseeing the daily operations of the mortgage origination teams under your purview. This ensures that all activities align with Zillow's commitment to delivering outstanding results and upholding our core company values, maintaining a consistent standard of excellence across the organization.
- • You will partner with senior leadership and cross-functional business partners to translate strategic objectives into actionable plans. This involves managing change effectively, ensuring smooth adoption of new processes, and driving the successful implementation of key business initiatives that will propel the company forward.
- • A significant focus will be placed on championing and driving the adoption of new products and cutting-edge technology within the mortgage origination sales organization. Your leadership will be crucial in ensuring that our sales teams are equipped with the latest tools and offerings to better serve our customers and maintain a competitive edge.
- • Cultivating a positive, inclusive, and high-performing team culture is paramount. You will achieve this by actively recognizing employee achievements, celebrating successes, and fostering an environment that encourages continuous learning, collaboration, and mutual respect.
- • Building and nurturing strong, collaborative relationships across various teams and with senior leadership is essential. This cross-functional alignment will be critical for promoting synergy, ensuring strategic coherence, and driving collective success throughout the organization.
- • You will represent the Zillow Home Loans Leadership Team in various capacities, including leading important meetings, delivering impactful presentations to diverse groups, and actively participating in industry forums and internal strategic discussions.
- • Continuous monitoring and reporting on team performance metrics will be a key responsibility. You will analyze data to identify areas for improvement, pinpoint opportunities for innovation, and implement strategies to drive ongoing enhancement of operational efficiency and sales effectiveness.
- • This role is designed for a leader who thrives in a dynamic, remote-first environment, demonstrating exceptional organizational skills and the ability to manage multiple priorities effectively. You will be a key contributor to Zillow's mission of transforming the real estate industry through innovation and a customer-centric approach.
- • Your impact will extend beyond operational metrics, influencing the professional growth of your team members and contributing significantly to the strategic evolution of Zillow Group's mortgage business, solidifying its position as a leader in the market.
Skills & Technologies
About Zillow Group, Inc.
Zillow Group operates the largest digital real-estate marketplace in the United States, connecting buyers, sellers, renters, landlords and agents through websites and mobile apps. Founded in 2006 and headquartered in Seattle, the company provides property listings, valuation estimates via its Zestimate algorithm, comparative market analytics, mortgage origination and title services, and iBuying through its Zillow Instant Offers program. Revenue is generated primarily from Premier Agent advertising, lead generation, and real-estate services. The platform covers more than 110 million U.S. homes and is publicly traded on NASDAQ under the ticker ZG.
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