Senior Salesforce Administrator / Developer

📋 Description

• • As a Senior Salesforce Administrator / Developer at Sword Health, you will be at the forefront of transforming healthcare delivery through our innovative AI Care platform. You will play a pivotal role in architecting, developing, and optimizing our Salesforce ecosystem, ensuring it seamlessly supports our mission to make world-class healthcare accessible and affordable.
• • This is a high-impact role where you will own the Salesforce platform, driving strategic initiatives and acting as the primary subject matter expert for all Salesforce-related activities within the organization.
• • You will be responsible for the end-to-end lifecycle of Salesforce solutions, from gathering requirements and designing solutions to developing, testing, deploying, and maintaining them.
• • Your expertise will be crucial in translating complex business needs into scalable and efficient Salesforce configurations and custom code, ensuring our platform remains robust and adaptable to evolving healthcare demands.
• • You will lead the design and implementation of advanced Salesforce features, including custom objects, workflows, validation rules, Apex triggers, Visualforce pages, and Lightning Web Components (LWCs), to enhance user experience and streamline business processes.
• • A key aspect of this role involves collaborating closely with various departments, including Sales, Marketing, Operations, and Product, to understand their unique challenges and opportunities, and to deliver tailored Salesforce solutions that drive efficiency and growth.
• • You will be instrumental in managing user roles, profiles, permissions, and sharing rules to ensure data security and integrity across the platform.
• • Proactively identify opportunities for process improvements and automation within Salesforce, leveraging your deep understanding of the platform's capabilities to enhance productivity and reduce manual effort.
• • You will be responsible for data management, including data cleansing, migration, and ensuring data quality through robust validation and reporting mechanisms.
• • Develop and maintain comprehensive documentation for all Salesforce configurations, customizations, and processes, ensuring knowledge transfer and ease of maintenance.
• • Stay abreast of the latest Salesforce releases, features, and best practices, evaluating their potential impact and applicability to Sword Health's strategic objectives.
• • Troubleshoot and resolve complex technical issues, providing timely and effective solutions to maintain platform stability and user satisfaction.
• • Mentor and guide junior administrators or developers, fostering a culture of continuous learning and technical excellence within the team.
• • Contribute to the overall Salesforce roadmap, providing technical insights and recommendations to align platform development with business strategy.
• • You will be a key player in ensuring our Salesforce instance is not just a CRM, but a strategic asset that empowers our AI-first healthcare approach, supporting our mission to reduce costs and improve patient outcomes.
• • This role requires a blend of strategic thinking, hands-on development, and a passion for leveraging technology to solve real-world problems in the healthcare industry.
• • You will be involved in integrating Salesforce with other critical business systems, ensuring a cohesive and efficient technology stack.
• • Champion best practices in Salesforce development and administration, promoting code quality, security, and scalability.
• • Participate in the full software development lifecycle for Salesforce projects, including requirements gathering, design, development, testing, deployment, and post-deployment support.
• • Analyze existing business processes and identify areas where Salesforce can be leveraged to improve efficiency, automate tasks, and provide better insights.
• • Design and implement reports and dashboards to provide actionable insights to stakeholders across the organization.
• • Manage sandbox environments, deployments, and release management processes.
• • Ensure compliance with data privacy regulations and company policies within the Salesforce environment.
• • You will have the opportunity to shape the future of our Salesforce platform, directly impacting our ability to scale and deliver exceptional healthcare services.
• • This role is ideal for someone who thrives in a fast-paced, innovative environment and is passionate about making a tangible difference in healthcare.
• • Your contributions will directly support Sword Health's mission to make world-class healthcare accessible and affordable through AI-first solutions.
• • You will be a key contributor to our continued growth and success, ensuring our technology infrastructure keeps pace with our ambitious goals.
• • This position offers a unique opportunity to work with cutting-edge technology in a rapidly growing sector, contributing to a company that is truly disrupting the healthcare industry.