Job Overview
Location
Washington, DC
Job Type
Full-time
Category
Software Development
Date Posted
July 9, 2026
Full Job Description
📋 Description
- • We are seeking a Senior ServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent.
- • The role requires hands-on experience delivering scalable, secure, and upgrade-safe solutions using ServiceNow best practices, with a strong focus on automation, integration, and user experience.
- • The ideal candidate partners closely with business and technical stakeholders to translate complex requirements into reliable platform solutions that improve service delivery, operational efficiency, and end-user satisfaction.
- • Responsibilities include developing Business Rules, Client Scripts, Flow Designer workflows, Service Catalog items, CMDB models, portals, and mobile experiences; implementing REST/SOAP integrations; supporting releases, testing, and upgrades; and enforcing platform governance and quality standards.
- • The role also provides technical leadership through code reviews, documentation, and mentoring.
🎯 Requirements
- • Must be able to obtain a Public Trust clearance.
- • 7+ years of software development experience
- • 4+ years of experience implementing ServiceNow solutions
- • 3+ years' experience in CSM or ITSM with deployed Custom Application Development
🏖️ Benefits
- • We will consider for employment qualified applicants with arrest and conviction records.
- • Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
Skills & Technologies
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About ICF International, Inc.
Global advisory and technology services provider delivering strategy, analytics, and digital transformation to government and commercial clients. Core capabilities span energy, environment, health, education, and cybersecurity, integrating data science, policy expertise, and implementation support. Founded in 1969, publicly traded on NASDAQ as ICFI, with 9,000+ employees across more than 80 offices worldwide.
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